Restaurant Host

Simply Recruiting Ltd; Bath; On-site; GBP 22,000 - 28,000; Full time

Job summary

A reputable recruitment agency is seeking a Restaurant Host in Bath for a permanent role. The ideal candidate will deliver outstanding service to guests and manage reservations effectively. Responsibilities include guiding guests, ensuring high service standards, and collaborating with the marketing team for events. This full-time position requires strong communication and hospitality experience.

Benefits

Free meals whilst on duty

Cycle to work scheme

Learning & development opportunities

Complimentary hotel stays

Money off leisure passes

Enhanced maternity and paternity leave

Qualifications

• Experience in a hospitality role familiar with restaurant environments.
• Ability to maintain high service standards and ensure guest satisfaction.
• Capability in guiding guests and managing reservations effectively.

Responsibilities

• Ensure high-quality guest interaction and repeat business.
• Receive and manage reservations via phone and email.
• Work with the marketing team for events and promotions.
• Assist in function and party bookings, ensuring all details are accurate.

Skills

Warm hospitality with attention to detail

Brilliant communication and organization skills

Teamwork and support

Knowledge of service, food, and drinks

Familiarity with booking systems

Tools

Seven Rooms

OpenTable

Excel

Word

Job description

Simple Recruitment are looking for a Restaurant Host for a permanent opportunity with our client in Bath.

Full time (5 days out of 7) – evenings and weekends

Benefits

• Free meals whilst on duty
• Cycle to work scheme
• Learning & development opportunities
• Complimentary hotel stays (T&Cs apply)
• Money off leisure passes
• Enhanced maternity and paternity leave

The Job

The host role encompasses elements from reception, reservations, function planning and revenue/sales.

• To have guest Interaction and Repeat Business built on trust and experiences.
• Service Standards of the Highest Quality in relation to our offering.
• Proving the welcome to guests ensuring all details regarding reservations are accurate and communicating the flow of guests to floor team and managers.
• Receive and input reservation via telephone and email and field all incoming and outgoing communication.
• Responsible for the safe delivery of food and drink, the correct conduct in relation to allergies and dietary requirements.
• Working with all teams, to ensure all staff and guests receive warmth and generosity.
• Work alongside our marketing team where promotions, functions or seasonal events require.
• Comfortable using or learning standard hospitality systems such as Seven Rooms, OpenTable, Excel, Word, Property management systems and voucher redemption portals.
• Assist the head hosts in function and party booking.
• Elevate the guest experience through a curious and creative approach to make a experience memorable.
• Building profiles on guest based on their preferences to elevate future experiences building genuine rapport.

About You

• Warm hospitality with attention to detail
• Have knowledge of service, food and drinks and what makes a fantastic experience
• Be able to work well in a team, supporting the floor team and managers
• Guiding guests through the restaurant with brilliant communication and organisation skills
• Have experience in a hospitality and be familiar with restaurant environment
• Knowledge of booking systems

Our brief: Simple Recruitment are acting as an employment agency on behalf of our client, based in Bath, who are seeking a Restaurant Host to join their team on a permanent basis.