Restaurant General Manager: Lead, Grow & Delight Guests

Kentucky Fried Chicken (KFC); Cheltenham; On-site; GBP 38,000 - 42,000; Full time

Benefits offered by this job

Quarterly bonus

Extra holiday

Life assurance coverage

Free chicken & chips every shift

25% staff discount

Gym discounts

200+ high street perks and cashback

Wellbeing support

Job summary

Kentucky Fried Chicken (KFC) in Cheltenham is seeking a Restaurant General Manager to own all aspects of the restaurant and drive strong performance. You will lead from the front, manage rostering, stock and reporting, and create a vibrant environment for guests and the team alike.

This role rewards hands-on leadership with a quarterly bonus, extra holiday, life assurance, and company perks including staff discounts and wellbeing support.

Qualifications

• Experience leading teams and bringing out the best in people.
• Ability to build strong teams, handle tough conversations, and create a culture where everyone feels seen.
• Capability to keep operations efficient, clean, and compliant, even in chaos.
• Understanding that we hire people with lives and aspirations, not just staff, and encouraging individuality.

Responsibilities

• Lead like you mean it. Drive performance, hit goals, and set the vibe.
• Build a team worth following. Train, coach, and motivate your people to raise standards.
• Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
• Keep it tight. Manage admin tasks such as rosters, stock, and reporting to ensure smooth operations behind the scenes.
• Make the guest experience unforgettable. Turn first-timers into regulars by creating memorable moments.

Skills

Team leadership

Staff development

Operations management

Guest experience

Job description

Kentucky Fried Chicken (KFC) in Cheltenham is seeking a Restaurant General Manager to own all aspects of the restaurant and drive strong performance. You will lead from the front, manage rostering, stock and reporting, and create a vibrant environment for guests and the team alike.

This role rewards hands-on leadership with a quarterly bonus, extra holiday, life assurance, and company perks including staff discounts and wellbeing support.