Restaurant General Manager

Schmidt Family Restaurant Group; York and North Yorkshire; On-site; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Competitive Salary

28 Paid days Holiday

Free meals and family discounts

Defined career path, training, and PD

Employee Assistance Program: no-cost…

Job summary

Wendy's UK is seeking a Restaurant General Manager to lead a high-energy team and oversee all people and operations for a Wendy's restaurant. You will ensure great food, service and profitability while upholding the brand standards across shifts and locations.

The role requires 45-hour weekly availability across all dayparts, strong leadership, and the ability to recruit, train and develop crew members. Travel to area locations may be required; the position offers ongoing training and career

Qualifications

• Experience leading people, ideally in food service.
• 4 years of management experience in a fast-paced environment.
• Willingness to work 45-hour weeks across all dayparts and days.

Responsibilities

• Lead a multi-talented team.
• You’re in charge of all people and operations for your Wendy’s restaurant.
• You and your team treat customers like family. Great food, great service, great everything.
• You show Managers and Crew Members how to do it right, and make sure every shift is better than the last.
• Develop employees and promote a fun, energizing work environment.
• Manage employee concerns with HR and drive profitability across the store.

Skills

Team leadership

People development

Customer service excellence

Tools

Restaurant operations software

Job description

Why Wendy's? In 1969, our founder Dave Thomas brought his square burgers to the table and changed the game. In 2021 we landed in the UK to do the same; and we're staying for good.

Dave had three rules for everyone who works here: Do the right thing. Treat people with respect. Make food better than anyone would expect from a fast food place. And here at Wendy's, we like our food how we like our ideas: fresh. That's why we've introduced fun, flexible working. No zero-hour contracts. No nonsense.

Just like one of our unique, perfectly balanced, everyday fresh burgers, your new career will be built specially for you. Whatever your needs are, we're ready to embrace them, allowing you to be who you want to be.

Restaurant General Manager

The benefits:

• Competitive Salary
• 28 Paid days Holiday
• Free meals and family discounts
• Defined career path, training, and professional development
• Employee Assistance Program: no-cost access to mental health services, legal guidance, financial advice, and more.

What you'll do:

• Lead a multi-talented team.
• You're in charge of all people and operations for your Wendy's restaurant.
• You and your team treat customers like family. Great food, great service, great everything is what keeps them coming back.
• You show your Managers and Crew Members how to do it right, and make sure every shift is better than the last.

• You give and take direction like a pro. You're passionate about developing employees with the goal to maximize their contributions and future promotability.
• You have an eye for great talent that you can recruit, train, and develop; while promoting a fun, energizing work environment where people want to come to work each day.
• You work with HR to manage employee concerns at the restaurant level, ensuring expedient and appropriate resolution.
• This one's a no-brainer: you're in charge of increasing store sales with a knack for improving profitability.

What you bring to the table:

• Experience of leading people, even better if you did it in a food service environment
• 3 years of line operations experience; with demonstrated ability to lead and manage operations in a fast-paced environment
• 4 years of management experience
• Flexibility to work 45-hour work weeks - must be available all day parts and days of the week.

You're willing and able to:

• Travel to other locations (restaurants, area office, etc.) as needed.
• Stand for long periods, bend and kneel and be able to lift 25 to 50 kg.

We are a proud equal opportunity employer - that means all races, religions, nationalities, genders and the LGBTQ+ community are welcome. We provide reasonable accommodations in order to enable people with disabilities to perform the essential functions of their jobs.

Wendy's® was founded in 1969 by Dave Thomas in Columbus, Ohio. Dave built his business on the premise, "Quality is our Recipe®," which remains the guidepost of the Wendy's system. Wendy's is best known for its made-to-order square hamburgers, using fresh, never frozen beef*, freshly-prepared salads, and other signature items like chili, baked potatoes and the Frosty® dessert. The Wendy's Company (Nasdaq: WEN) is committed to doing the right thing and making a positive difference in the lives of others. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide! We have a vision of becoming the world's most thriving and beloved restaurant brand. For more information connect with us on Twitter and Instagram using @wendys, and on Facebook at www.facebook.com/wendys.