Restaurant General Manager

British Garden Centres; Woodborough; On-site; GBP 60,000 - 80,000; Full time

Job summary

A family-run garden centre company in Woodborough seeks a dedicated Restaurant Manager to oversee operations and lead a team. The ideal candidate will have management experience in a busy restaurant environment and a strong commitment to excellent customer service. This role involves ensuring a smooth operational flow, addressing customer concerns, and developing staff. Benefits include staff discounts and a supportive work environment.

Benefits

Staff car parking

Staff discount at Garden Centres

Discount at Leisure Park

Qualifications

• Must have 2 years Management experience.
• Proven capabilities for running a successful restaurant.
• Must demonstrate a passion for Guest Service.

Responsibilities

• Oversee staff and ensure smooth business operation.
• Handle escalated customer queries and grievances.
• Manage and develop an amazing team.

Skills

Excellent customer service skills

Communication and team management abilities

Minimum 2 years' experience of managing a busy restaurant

Managerial experience

Good IT skills – Excel and Word

Level 2/3 food hygiene

Job description

Overview

Job Categories: Restaurant

Job Location: Woodborough Green Garden Centre, Lowdham Ln, Woodborough, Nottingham NG14 6DN, UK

Work Hours: Full Time 45 Hours Per Week – Fully Flexible, Including Weekends.

We are looking for a Restaurant Manager you will have proven capabilities for running a successful restaurant and promoting excellent customer service. You must be enthusiastic and wish to pro-actively develop the business. This is a hands-on role where teamwork and communication are vital.

The main function of the Restaurant General Manager is to oversee staff, ensure that the business operation runs smoothly and handle escalated customer queries and grievances.

Must be able to work weekends. 2 years Management experience. Experience at management level. Must be able to demonstrate a passion for Guest Service.

As a Restaurant Manager, you will manage, lead, inspire and develop an amazing team and ensuring all customers have a great Restaurant experience.

Benefits

Benefits include Staff car parking and staff discount at our Garden Centres and Restaurants as well as at our Leisure Park.

Skills Required

• Excellent customer service skills.
• Communication and team management abilities.
• Minimum 2 years’ experience of managing a busy restaurant and large team.
• Managerial experience.
• Good IT skills – Excel and Word.
• Level 2/3 food hygiene

Duties Will Include

• The smooth running of the department with diligence, discipline and trust
• Ensuring the integrity & security of the Tills and Till area.
• Ensuring all relevant risk & COSHH assessments have been completed and control measures are followed.
• Monitoring on-going operations and resolving issues promptly
• Identifying and tending to/reporting all issues relating to your produce or the team quickly and efficiently
• Ensuring all colleagues & customers are dealt with in a professional, respectful and attentive fashion
• Identifying opportunities to improve sales with good value, high quality, consistent and unique produce
• Identifying and reporting/tending to maintenance issues in your department
• Identifying and reporting/tending to Health & Safety issues
• Be aware of and manage all Food hygiene requirements.
• Ensuring all the Company fixtures and fittings are looked after
• Ensuring all Company Property including, but not limited to, machinery, equipment, retail stock and non-retail items for colleague use is looked after and used correctly
• Empowering and developing yourself and your team to their full potential with encouragement and training.

If you would like to join our family run business and bring your ideas and talents to our fast-growing company and forward-thinking team, we want to hear from you.

How To Apply

Please send your CV and cover letter to: Phil Rushton Regional Restaurant [e-mail]

Applications close – Tuesday 4th November 2025

Due to the high volume of applications, we will only contact you if your application is successful