Restaurant General Manager

KFC UK; Hailsham; On-site; GBP 38,000 - 42,000; Full time

Benefits offered by this job

Pay rate

Quarterly bonus

Extra holiday

Life assurance

Free chicken & chips

Staff discount

Gym discounts

200+ high street perks & cashback

Wellbeing support

Job summary

KFC UK is seeking an energetic Restaurant General Manager to lead our restaurant in the England area. You will own the operation, drive performance, and shape the team and guest experience to exceed standards.

As a leader you will coach staff, manage KPIs, and ensure compliance while delivering exceptional service. The role offers a pathway to growth within a dynamic, customer-focused brand environment.

Qualifications

• You’ve led teams before and know how to bring out the best in people.
• You build strong teams, handle tough conversations, and foster a culture where everyone feels seen.
• You run a tight ship, keeping operations efficient, clean, and compliant even in chaos.

Responsibilities

• Lead with full ownership of the restaurant—drive performance, hit goals, and set the vibe.
• Train, coach, and motivate your people so they raise the standard beyond expectations.
• Own your KPIs and push the team to deliver every shift, every day.
• Stay on top of admin—rosters, stock, reporting—so operations run smoothly behind the scenes.
• Create unforgettable guest experiences that turn first-timers into regular guests.

Skills

Leadership

Team building

Operations management

Job description

Restaurantgeneral manager
Welcome to KFC. Home of the real ones.

Wesell the world’s best chicken. We’ve done it for a long old time — since 1939,when the idea of finger lickin’ good chicken popped into our Colonel’s head. Now, we proudlyserve 1000+ communities across the UK and Ireland, bringing the grit, pride andiconic reputation that started in Kentucky all those years ago.

People who areoriginal. Individual. Fresh. We come to work to be ourselves, and to makesomething of ourselves. We bring the graft and the laughs every day — buildingour own community, as we serve our original recipe chicken to the ones, we’rein.

In our place, ambition grows. Careers build.Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing.That you be you.

Because that makes us, us.

Sounds good? Great. Here’s more about the job.

About the role

Lead from the front, take fullownership of the restaurant, and smash performance goals while building a teamthat doesn't just meet standards but exceeds them. Own the numbers, the vibe,and the experience, keeping everything running smoothly while creating a spacewhere both guests and the team thrive.

Whatwill you spend your time doing?

• Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hitgoals, and set the vibe.
• Build a team worth following. Train, coach, and motivate your people so they don’t just meet thestandard — they raise it.
• Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
• Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everythingruns smooth behind the scenes.
• Make the guest experienceunforgettable. Turn first-timers into regulars bycreating moments that hit different.

What we'd love from you:

• You lead from the front. You’ve managed teams before and know how to bring the best out ofpeople.
• You get people. You build strong teams, handle tough conversations, and create aculture where everyone feels seen.
• You run a tight ship. You know how to keep operations efficient, clean, and compliant — evenwhen it’s chaos.

Keeping it real

We don’t hire staff — we hire people. Peoplewith real lives and aspirations, building real careers. Each of us hassomething special to add to the mix we call work, and we’ll always encourageyou to add your perspective.

See, at KFC, everyone’s welcome — whateveryour background, and whatever future you’re creating. We’ll look out for youbecause you’re one of us, not because you work for us. We’ll invest in yourpotential, because it’s what we’ve always done. But most of all, we’ll give youthe freedom to be you, wherever (and whoever) you happen to be.

What’sin it for you:

We offerbenefits that make your life that little bit easier, because we know the juggleis real.

• Pay rate: £38,000 - £42,000
• Quarterly BONUS that rewardsthe hustle
• Extra holiday – more time to recharge
• Life assurance – we’ve got you covered
• Free chicken & chips every shift
• 25% staff discount
• Gym discounts to keep you moving
• 200+ high street perks & cashback
• Wellbeing support that actually helps

KFC foreveryone:

Whoever you areand wherever you’re from, KFC is a place where you can bring the realyou to work. We’re here to support you in being yourself, whether you work withus, or are trying to.

Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability,religion or sexual orientation, will have an equal opportunity to work here. We don’t just welcome, we encourage applications fromunderrepresented groups in all industries.

If you’d like any additional support withyour application, have a disability or condition that may affect yourperformance during the recruitment process, or have any other requirements —just let us know. We’ll be there to help you be the real you.

#Unitedbythebucket