Restaurant Floor Manager

Oita Restaurant; City Of London; On-site; GBP 36,000 - 43,000; Full time

Job summary

A trendy Japanese restaurant in London is seeking an experienced Restaurant Floor Manager to lead Front of House operations. The ideal candidate will have a strong leadership style, at least 2 years in a similar role, and the flexibility to work various hours. The position offers a competitive salary of £35,000 with additional service charge, opportunities for growth, and a positive team culture.

Benefits

Competitive salary package

Internal growth opportunities

Staff discounts on food and drinks

Ongoing support and training

Qualifications

• At least 2 years' experience in a similar hospitality management role.
• Strong character with an open mind and business focus.
• Flexibility to work evenings, weekends, and peak periods.

Responsibilities

• Identify and improve underperforming areas.
• Oversee all Front of House operations with hands-on leadership.
• Manage recruitment and onboarding of new team members.

Skills

Hospitality Management

Problem-Solving

Leadership

Organisational Skills

Communication

Tools

Microsoft Office (Word and Excel)

Job description

Oita, Japanese Restaurant is recruiting experienced and professional Restaurant Floor Manager to assist in coordinating all Front of House operations. We currently don’t have a floor manager in place, and the operation needs someone who can step in, take full control, and bring structure, direction, and accountability. We’re looking for a strong leader - someone with a clear vision, strong character, and the ability to set and enforce standards from day one. You must know exactly why you’re joining: to fix, improve, and lead. You will have full support from senior management, but this role requires someone confident, hands-on, and committed to delivering real change.

Main Responsibilities

• Identify and improve underperforming areas to elevate the restaurant to the next level as we’re focused on growth.
• Oversee and supervise all Front of House operations with a hands-on leadership approach.
• Carry out key administrative functions, including basic HR tasks, payroll coordination, and managing delivery platforms.
• Lead recruitment, hiring, and onboarding of new team members.
• Maintain accurate operational logs and monitor financial performance closely.
• Manage stock control, ordering, and supplier coordination.
• Ensure the venue consistently meets all health and safety compliance standards.
• Respond to guest feedback and complaints promptly and professionally.
• Motivate, support, and guide the team to maintain consistently high service standards.
• Assist in organising and delivering occasional events held at the venue, such as private parties or celebrations.

Ideal Candidate Will Have

• At least 2 years' experience in a similar hospitality management role.
• One or more references from previous employers.
• Strong character with an open mind, clear vision, and business focus – you understand your role is to lead, perform, and drive results.
• A hands-on approach with attention to detail and problem-solving abilities.
• Strong organisational skills and the ability to handle multiple priorities.
• Strict but fair leadership style – respectful, consistent, and confident.
• Excellent communicator with the ability to clearly pass on expectations and motivate the team.
• Flexibility to work evenings, weekends, and peak periods.
• Good working knowledge of Microsoft Office (Word and Excel).

What We Offer

• Competitive package: £35,000 salary + £4,800 service charge (48 hours/week) – for the right person who delivers results and drives progress, there’s clear opportunity to grow with us. When the operation thrives, so do you.
• Internal growth and promotion opportunities.
• A positive and inclusive team culture.
• Staff discounts on food and drinks.
• Ongoing support and training to grow your career.

Experience

Experience: Required

Languages

Languages: English – Advanced

Employment

Employment: Full-time

Salary

Salary: from £39,800 yearly

Starting time

Starting time: Immediate start!

About Oita Restaurant

Oita is a fast growing, trendy, cosy and industrial chic Japanese restaurant with beautiful outdoor garden with popular food and cocktails, we are proud to be named by the local customers as the best restaurant in Wood Green.