Restaurant Floor Leader & Guest Experience Coach

megan's; Greater London; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

50% dining discount

Team socials

Employee Assistance Programme (EAP)

Early access to wages via Stream

Long service awards

Free Megan's food & drinks on shift

Pension contributions & holiday

Job summary

Megan's Restaurants is seeking an experienced Supervisor to lead the floor, energise the team and ensure superb guest experiences. You’ll drive sales, improve guest satisfaction, and support daily operations across shifts.

As a key link between front-of-house and management, you’ll motivate staff, optimise guest flow and contribute to a high-energy service culture that Megan's is known for.

Qualifications

• Experience as a restaurant supervisor or senior role on a busy floor.
• Strong leadership and team-motivation skills.
• Ability to drive sales and upsell.

Responsibilities

• Lead front-of-house during shifts and support management.
• Drive sales and upsell, manage team deployment.
• Ensure guests leave happy and standards are met.

Skills

Leadership

Team motivation

Upselling

Communication

Customer service

POS systems

Tools

POS systems

Job description

Megan's Restaurants is seeking an experienced Supervisor to lead the floor, energise the team and ensure superb guest experiences. You’ll drive sales, improve guest satisfaction, and support daily operations across shifts.

As a key link between front-of-house and management, you’ll motivate staff, optimise guest flow and contribute to a high-energy service culture that Megan's is known for.