Restaurant & Events Manager

Malmaison; Birmingham; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading hospitality group in Birmingham is seeking a Restaurant & Event Manager to lead the Bistro and Events Operations. This full-time role requires a hands-on leader who can deliver exceptional service and create memorable experiences. The ideal candidate will have experience in busy restaurant environments and exceptional organizational skills. The role offers various benefits including training programs, competitive pay, and promotional opportunities within the company. Join us to help craft unforgettable guest experiences.

Benefits

Discounted staff room rates

Healthcare cash plans

Cycle to work scheme

Free uniforms

Wellness activities

Private medical healthcare after probation

Qualifications

• Experience in running a busy restaurant operation.
• Exceptional organizational skills and attention to detail.
• Ability to manage a team and create memorable experiences.

Responsibilities

• Oversee Bistro and Events operations managing guest expectations.
• Lead a team of Assistant Managers, Supervisors, and Staff.
• Achieve departmental budgets and meet performance KPIs.

Skills

Leadership

Organization

Communication

Customer Service

Education

Experience in restaurant management

Job description

About the Location

Opened 2001
66 Bedrooms
59‑seater Bistro
4 Private Event Spaces – seating up to 100

Once an eye hospital, this landmark Victorian building built in 1884 is located in the central business district of the city, close to the Jewellery Quarter and the popular Broad Street area. With world‑class retail and cuisine, the city is a vibrant cultural cauldron with something for everyone and benefits from excellent links for regional and international travellers. Birmingham has 35 miles of canals, more than Venice — enjoyed by walkers, cyclists and narrowboat owners and reminding us of a unique industrial history.

About The Role

Restaurant & Event Manager, Hotel du Vin

Now this is a role to sink your teeth into. Why not get paid for doing what you love, get loads of perks and benefits, learn new skills, and make a career for life with Hotel Du Vin?

As a full‑time Restaurant and Events Manager, you will be responsible for the smooth running of our Bistro and Events Operation. You will be a hands‑on leader, delivering intuitive service, creating WOW and memorable experiences for our guests; primarily leading the Bistro and Events operations at the hotel from the front, efficiently managing our guest expectations, and leading a team of Assistant Managers, Supervisors and Food & Beverage Assistants through effective communication, planning and engagement. You will be empowered with the accountability of achieving your departmental budgets and meeting the objectives of your KPI’s, collaborating with other heads of department at the hotel and key stakeholders.

Being responsible for self‑growth, coaching for performance and supporting the career development of your team members with a progressive approach is paramount to us. You will be experienced in running a brand‑reputed busy restaurant operation and looking for a step into a hotel career or already working within a hotel in a Restaurant or as an Events Operation Manager with exceptional organisational skills and an eye for detail managing the service delivery of meetings and private events in volume, looking for more responsibility and challenges to prepare you for your next role.

We are open 7 days a week, 365 days a year and need people to work a range of shifts and days. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview. If you are looking for career training, we offer nationally recognised apprenticeships which sit alongside our detailed brand training. We’ll help you be 'The Difference' between good and great guest experiences. Do you want to be part of something different, working with the best food, drink, and a brand you can be proud of?

We create memories that our guests never forget. This could be the next step for you into an F&B Manager position – we actively encourage internal development and progression – Onwards and upwards.

Benefits

In addition to competitive rates of pay we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros.
• Fully funded Apprenticeship programmes that support you in developing your career.
• High Street Discounts on a range of high street shops, experiences, holidays, and more.
• Cycle to work scheme – save up to 40% on a wide range of bikes.
• Healthcare Cash Plans – dental, optical, medical and more available from £5 per month.
• Referral schemes that pay up to £1500 (just for getting your mates jobs!).
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
• We work with Wagestream giving instant access to your pay as it’s earned. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary.
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.

Plus on completing your probationary period you will be provided with:

• Private Medical Healthcare.
• Bonus Plan based on clear and transparent KPI’s.
• Critical Illness cover.
• Life Assurance.

Our Sustainability Goals

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone in the hotel focusing on the waste we produce and is championed by our Sustainability Council who works on projects year round.
• We have moved to a chemical‑free cleaning system in our bedrooms and public areas and an enzyme‑based eco‑friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.

Interested? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Apply

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