Restaurant & Bar Manager

Eden Hotel Collection; Cheltenham; On-site; GBP 35,000 - 50,000; Full time

Job summary

Eden Hotel Collection seeks an experienced Restaurant & Events Manager to lead hospitality operations in a luxury setting. This role includes overseeing fine dining and events, ensuring exceptional guest experiences while managing and inspiring a large team. With a focus on collaboration and care, the ideal candidate will thrive in delivering memorable moments for guests.

Benefits

31 days of leave, increasing to 33 with service

Private healthcare options

Leadership coaching for personal development

Savings at 800+ retailers and leisure activities

Dental, vision, and alternative care plans

Access to recipes, fitness videos, and planning tools

Cycle-to-Work and Electric Vehicle Leasing

Discounted stays and leisure at properties

Free parking and meals on duty

Qualifications

• Proven experience in similar leadership roles within luxury hotels.
• Strong understanding of fine and casual dining.
• Ability to manage and motivate a large team.

Responsibilities

• Lead delivery of exceptional hospitality across food and beverage offerings.
• Oversee day-to-day operations and event logistics.
• Ensure high standards of guest service.

Skills

Leadership

Hospitality

Communication

Client Relationship Management

Proactive Service Delivery

Job description

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** We’re proud winners of the AA Small Hotel Group of the Year 2024-25, rated as a Top 30 Best Place to Work in Hospitality 2024 by The Caterer, and recently crowned Best Employer at the Springboard Awards for Excellence**

What You’ll Be Doing

As Restaurant & Events Manager, you will lead the delivery of exceptional hospitality across our food and beverage offerings. This includes a 3-rosette fine dining restaurant, casual dining space, lounge & afternoon tea, and two meeting rooms. This role offers a unique opportunity to oversee a blend of refined dining and memorable celebrations – from intimate weddings and private dinners to meetings, afternoon teas, and seasonal occasions.

You’ll work closely with our Event Sales Manager, Head Chef, and senior team to ensure a seamless, thoughtful experience for all guests – whether they’re joining us for a special celebration or a quiet midweek lunch. Your hands-on leadership, passion for guest service, and ability to build and motivate your team will ensure every detail is carefully delivered with warmth, precision, and flair.

We’re looking for a leader who brings both structure and creativity – someone who can confidently manage daily service and event logistics, and who thrives on creating memorable moments for guests.

What we’re looking for in a great Restaurant & Events Manager

• Proven experience in a similar leadership role within a luxury hotel, ideally managing both restaurant service and private events;
• A genuine passion for hospitality, with a strong understanding of fine and casual dining, as well as banqueting and functions;
• A calm and inspiring leader capable of managing and motivating a large team across different service areas;
• Strong communication and client relationship skills, with confidence to work closely with guests, suppliers, and colleagues at all levels;
• A proactive, hands-on approach to service delivery and a commitment to maintaining the highest standards at all times;
• Above all, a desire to shape and deliver exceptional guest experiences.

What’s in it for you?

At Eden Hotel Collection, we’re proud of our award-winning approach to employee wellbeing, engagement, and recognition (with industry award wins in both 2023 and 2024!). We value your happiness, growth, and success every step of the way.

• Generous Time Off: 31 days of leave, increasing to 33 with service.
• Family Focused Benefits: Private healthcare, with options to enhance cover for family, and Death in Service benefit of 4x salary;
• Personal development – leadership coaching;
• Discounts & Perks: Savings at 800+ retailers, gyms, restaurants, days out, and utilities.
• Wellbeing Centre: Access to recipes, fitness videos, and financial planning tools.
• Health & Wellness Plans: Dental, vision, alternative care, and 24/7 GP access.
• Sustainable Commuting: Cycle-to-Work and Electric Vehicle Leasing options.
• Exclusive EHC Perks: Discounted stays, spa treatments, golf, and leisure at our properties.
• The Happy Hub: Peer-to-peer cards, rewards, Employee of the Month, and long-service vouchers.
• Genuine Wellbeing Support: Financial, mental, and physical support via our teams and Hospitality Action.
• Employee Communications: Stay updated via Eden Engage.
• Grow with Eden: Apprenticeships and leadership programs like RISE & THRIVE.
• Family-Friendly Policies: Enhanced leave and return-to-work support.
• Everyday Essentials: Free parking, meals on duty.

A Culture of Collaboration and Care

We create an inclusive workplace where your voice matters and real change happens:

• Your Voice Matters: Regular surveys valuing your input.
• Real Action: “You said, we did” approach.
• Sustainability Focus: Employee champions at all levels.

We’re members of the Hoteliers’ Charter, guided by our values of Heart, Honesty, Spirit, and Team.

Our commitment to equity means we welcome diverse talent from all backgrounds and experiences. We encourage applications from underrepresented groups, parents, people with disabilities, and those with diverse perspectives. Join us to work for a values-led, award-winning employer.

Want to get a flavor of Eden Hotel Collection? Follow us on LinkedIn