Restaurant Assistant

Alfa Travel; Bournemouth; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading holiday company in Bournemouth is seeking a Restaurant Assistant to work 30 hours per week with responsibilities including maintaining service standards and providing excellent customer support. The role offers competitive hourly pay and various employee benefits, including training funding and additional rewards. Candidates should possess strong communication and customer service skills, and flexibility is essential.

Benefits

Bi-annual tax-free dividend

Funding for relevant training courses

Job security

Support and continuous development

Occupational sick pay

Discounts on holidays and hotel stays

Employee assistance programme

Length of service rewards

Free employee meals

Pension scheme

Skills

Excellent communication skills

Excellent customer service skills

Ability to learn new skills quickly

Flexibility and calm under pressure

Job description

Alfa Leisureplex Group has an opportunity for a Restaurant Assistant to join the team at The Norfolk Royale, Bournemouth BH2 6EN.

Restaurant Assistant – Working Hours

As a Restaurant Assistant you will work 30 hours per week, including weekends & split shifts. The shift pattern will be 7:45 am‑10:45 am & 5:45 pm‑8:45 pm with an hourly rate of £12.60 – regardless of age.

Responsibilities

Benefits of being an Employee Owner

• Bi‑annual tax‑free dividend due to our employee‑owned status (circa £1,500 FTE in 2024)
• Funding for any relevant training courses to aid your development
• Job security – our employee‑owned status provides better job security, as we can't be sold to another company
• Support and continuous development opportunities
• Competitive occupational sick pay scheme
• Fantastic discounts on our holidays and hotel stays
• Employee assistance programme – Health Assured
• Length of service rewards
• Free employee meals whilst on duty
• Build your pension – we have a pension scheme in place that the Company contributes towards
• Reward and engagement programmes

Essential Skills

• Excellent communication skills
• Excellent customer service skills
• Ability to learn new skills quickly
• The ability to be flexible and keep calm under pressure

Desirable Skills

• Experience in a similar role
• Knowledge of the travel, tourism and hospitality industry
• Passion for the industry

The Alfa Leisureplex Group is one of the UK’s most highly respected coach holiday and hotel companies with a consolidated turnover of over £70 million per year. We are the UK’s only employee‑owned Travel Group and our brands include Leisureplex Hotels and Alfa Travel. Our mission is to provide high‑quality memorable holidays for our guests.

Leisureplex Hotels own and operate 25 hotels in the UK’s most popular seaside locations. We have a combined bed stock of over 2,000 rooms and achieve strong all‑year‑round occupancies due to our sister brands Alfa Travel, plus our links to other coach operators and group organisers.

You would be joining the group during an exciting period as we continue to see significant growth in the number of customers choosing to holiday with us each year. As an employee‑owned business with almost 1,000 employee owners, we see our people as our most valuable asset in growing our business and continuing to provide a high‑quality service to our customers.

If you feel you are friendly, positive and passionate and have the necessary skills and experience to be successful in the Restaurant Assistant role, we would love to hear from you.