Restart - Employment Adviser- (South West)

Seetec Group Ltd.; Salisbury; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

25 days annual leave + Bank Holidays +

Volunteer Days

Pension - 5% Employee 5% Employer

Healthcare Cash Plan

Annual Pay Review

Refer a Friend Scheme

BenefitHub access

Job summary

Seetec Group Ltd. is seeking an Employment Adviser to support participants in Salisbury and surrounding Wiltshire offices. You will manage diverse caseloads, provide tailored guidance and coach individuals toward meaningful employment in a target-driven environment.

The role emphasizes customer service, motivation and the ability to work with minimal supervision, while aligning with contractual and quality standards. The office locations may vary based on caseload and referrals.

Qualifications

• Good understanding of the local labour market within the specified areas.
• Basic awareness of self-employment and related support pathways.
• Fully IT literate, with proficiency in Microsoft Office.
• Proven success in a target-driven environment.
• Demonstrated capability to deliver services in line with contractual and quality standards.

Responsibilities

• Manage a caseload of customers, providing tailored support to help them overcome barriers and move towards sustainable employment.
• Deliver a positive customer experience, encouraging engagement with the programme and its services.
• Conduct assessments to understand each customer's circumstances, strengths, ambitions and employment goals.
• Develop and review personalised SMART Action Plans to support progression.
• Provide tailored job search, employability and interview preparation support to help customers secure suitable employment.
• Maintain accurate customer records and ensure all compliance, contractual and quality standards are met.
• Use local labour market knowledge to identify suitable employment opportunities and support successful job outcomes.
• Meet and strive to exceed individual performance targets and customer service standards.

Skills

Local labour market knowledge

Self-employment awareness

IT proficiency

Target driven

Quality standards

Job description

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Job Role

Are you looking for a rewarding role where you can use your skills to make a real difference? Do you enjoy motivating, supporting and empowering people to achieve their goals? If so, we'd love to hear from you.
We're looking for an Employment Adviser to join our fantastic team. In this role, you'll provide tailored advice, guidance and encouragement to help participants overcome barriers to employment, build confidence and move closer to achieving their career aspirations.
You'll manage a diverse caseload of participants, supporting them throughout their journey into work. Acting as a trusted coach and mentor, you'll build strong relationships, provide motivation and challenge where needed, and help individuals develop the skills, confidence and resilience required to secure and sustain meaningful employment.

Our ideal candidate will have excellent customer service skills, be target driven as well as a motivational adviser. You'll have a high level of initiative and motivation with the ability to seek out solutions to problems, and be able to work under pressure, without day to day supervision. However, we aren’t always looking for someone who ticks every single box we’re looking for someone who can provide a first class customer service, driven by our overarching aim to empower lives and improve communities.
This is a rewarding role that will allow you to utilise your current skills to influence, support and encourages others to build a future and will also allow us to become better with your unique experiences.

In return for your dedication, knowledge, and commitment, we're offering a competitive salary range of £26,500 to £29,545 per annum (dependent on experience) with these great additional benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual Pay Review
• Refer a Friend Scheme
• Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits

There’s also the opportunity to progress your career within the SeetecGroup.
If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200.

Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make.
What it means to be employee-owned.
What our people say.

Location: The role will be working within our offices in Wiltshire. We have offices in Salisbury, Trowbridge, Devizes and Chippenham. The successful candidate is likely to cover multiple offices depending on caseload numbers. The office worked in can change and is dependant on referral numbers. Mileage is paid from base office.
Contract: Permanent
Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm
Closing Date: 02 September 2026

Key Responsibilities

• Manage a caseload of customers, providing tailored support to help them overcome barriers and move towards sustainable employment.
• Deliver a positive customer experience, encouraging engagement with the programme and its services.
• Conduct assessments to understand each customer's circumstances, strengths, ambitions and employment goals.
• Develop and review personalised SMART Action Plans to support positive and timely progression.
• Provide tailored job search, employability and interview preparation support to help customers secure suitable employment.
• Maintain accurate customer records and ensure all compliance, contractual and quality standards are met.
• Use local labour market knowledge to identify suitable employment opportunities and support successful job outcomes.
• Meet and strive to exceed individual performance targets and customer service standards.

Skills and Experience

• Good working understanding of the local labour market within the specified geographical areas.
• Basic awareness of self-employment and related support pathways.
• Fully IT literate, with proficiency in a range of Microsoft Office applications.
• Proven success in a target-driven environment.
• Demonstrated capability to deliver services in line with contractual and quality standard

Desirable

• Familiarity with the employability sector.
• Understanding of recruitment practices and employer needs.
• Background in providing information, advice and guidance to individuals.
• Full UK driving licence.

Additional Information

SEETEC is one of the UK’s leading providers of employability and health services, supporting thousands of people to move into employment each year. Committed to empowering people to better their lives, Seetec supports individuals from all walks of life to enter and progress in the world of work.
We create and source jobs and opportunities, and by focusing on people’s strengths we raise aspirations and help them overcome their barriers to work and develop the skills that employers are looking for. Together, we open up a world of opportunity to individuals and organisations, supporting them with their aspirations today so they can thrive in the future.
Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.
Dependent on the role applying to you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec support the recruitment of ex- offenders and will not discriminate in any way. Our full policy statement of “Ex-Offenders” can be found on our website under “About us”
Seetec an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.