REST Hub Host Volunteer — Welcoming Support & Signposting

Norfolk and Waveney Mind; England; On-site; GBP 10,000 - 40,000; Part time

Job summary

A local mental health charity is seeking a REST Hub Volunteer to help create a welcoming environment for visitors. The role involves orientating visitors, answering queries, and directing them to available services. Ideal candidates should have a passion for helping others, with a basic understanding of mental health. You'll actively engage with visitors, building rapport and providing assistance. Training is provided, making this a fulfilling role for those who want to make a positive impact in the community.

Qualifications

• Enthusiastic and passionate about helping others.
• Active listening skills with empathy.
• Ability to engage with visitors quickly and easily.

Responsibilities

• Meet and orient visitors at the entrance of the Hub.
• Answer general queries about services and activities.
• Direct visitors to events and support activities.
• Assist during busy periods to maintain a welcoming environment.

Skills

Local knowledge of services

Empathy

Communication

Education

Basic understanding of mental health

Job description

A local mental health charity is seeking a REST Hub Volunteer to help create a welcoming environment for visitors. The role involves orientating visitors, answering queries, and directing them to available services. Ideal candidates should have a passion for helping others, with a basic understanding of mental health. You'll actively engage with visitors, building rapport and providing assistance. Training is provided, making this a fulfilling role for those who want to make a positive impact in the community.