Respiratory Physiology Co-ordinator

Mid Yorkshire Teaching NHS Trust; Wakefield; On-site; GBP 23,000 - 29,000; Full time

Job summary

A regional healthcare provider in Wakefield is seeking a Band 3 Respiratory Physiology Coordinator to provide essential administrative support to the Respiratory Physiology team. The ideal candidate will manage patient appointments, multitask in a fast-paced environment, and efficiently navigate various computer systems. Join a friendly, passionate team dedicated to improving patient experiences and work-life balance, with access to extensive employee benefits and support.

Benefits

NHS pension plan

Generous holiday allowance

Employee health and wellbeing services

Onsite nurseries

Childcare vouchers

Qualifications

• Ability to manage competing demands in a fast-paced environment.
• Experience in using multiple computer systems simultaneously.
• Understanding of patient pathways and clinical priorities.

Responsibilities

• Provide administrative support to the Respiratory Physiology team.
• Manage patient appointments and clerical duties.
• Ensure patient pathways are adhered to efficiently.

Skills

Appointment management

Clerical duties

Multitasking

Use of Patient Administration System (PAS)

Proficient in Microsoft Excel

Communication skills

Job description

The Band 3 Respiratory Physiology Coordinator provides administrative and organisational support to the Respiratory Physiology team. The role focuses on efficient patient pathways, appointment management, clerical duties and supporting the clinical physiology team to deliver smooth, timely diagnostic service, Develop and maintain the ability to use and simultaneously navigate a range of computer systems including Patient Administration System (PAS), the electronic referral system, patient records, order communication system, digital call handling system, Microsoft packages, particularly Excel. The post holder will be required to work in a fast‑paced environment, with the ability to manage competing demands whilst multitasking with the possibility of multiple interruptions. To frequently sit and concentrate using multiple computer screens for a substantial proportion of the working day, inputting accurate information using varying computer systems at the same time, often whilst speaking to a patient. To provide a dedicated service to individual specialties, working in partnership with a multi‑disciplinary team including clinical and administrative colleagues to keep outpatient clinics utilised to optimum levels.

Using Excel, extract and filter patients from the New Waiters and Follow‑Up PTL (Patient Tracking List) to ensure patients selected are in clinical priority and chronological order in line with local and national targets (18‑week RTT and Cancer) prior to booking. Book, cancel and re‑arrange appointments in line with the Trusts Patient Access Policy ensuring slots are offered to patients giving reasonable notice. To have a clear understanding of patient pathways and episodes ensuring patients are supported safely through their pathway be this routine, cancer or acute.

We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff members work in patients homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). Committed to continuous improvement, we prioritise our people and values so we can deliver excellent patient experience. Our team is friendly, passionate and always seeking better ways to work through research and innovation. We support work‑life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces for honest conversations and to share ideas, thoughts and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. As a member of the team, you will have access to the NHS pension plan, a generous holiday allowance, employee health and wellbeing services and extensive benefits and support. These include onsite nurseries, childcare vouchers, car lease and home electronics schemes, working carers support, carer‑friendly policies, and more. If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.