Resourcing Administrator | Manchester University NHS Foundation Trust

Manchester University NHS Foundation Trust; Manchester; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading NHS Trust in the UK is seeking an administrative support professional in Manchester. You will handle telephone enquiries, distribute mail, and enter data into various systems. The ideal candidate will demonstrate initiative and work effectively in a busy environment while upholding confidentiality and professionalism. This role offers career development opportunities within a large organization committed to inclusion and diversity.

Qualifications

• Ability to liaise effectively and confidently with people at all levels.
• Demonstrated initiative in a high-profile environment.
• Understanding of confidentiality and sensitive issues.

Responsibilities

• Answer telephone enquiries and relay any queries and messages.
• Receive and distribute post.
• Scan documents.
• Enter data into Trac, NHS Jobs and Microsoft packages.
• Support the review of existing administrative processes.
• Process all forms of mail including faxes and emails.

Job description

Overview

To assist the resourcing team in ensuring the smooth day‑to‑day running of operation and service, and to promote the image and reputation of the Trust.

The post-holder will be expected to exercise initiative in a high profile and busy environment. The post-holder will need to demonstrate the ability to liaise effectively and confidently with people at all levels and recognise the importance of confidentiality and sensitive issues.

Key Responsibilities

• Answer telephone enquiries and relay any queries and messages in accordance with instruction.
• Receive and distribute post.
• Scan documents.
• Enter data into Trac, NHS Jobs and Microsoft packages.
• Support the review of existing administrative processes and procedures, contribute ideas for development and implement changes as agreed.
• Develop personal knowledge of relevant administrative and organisational policies and procedures.
• Process all forms of mail (including faxes and emails), opening, distributing and undertaking necessary action.
• Promote a customer‑led service and act as first point of contact for interdepartmental/departamental and external contacts.
• Deal with telephone, in‑person and electronic queries and channel them to the relevant member of staff where appropriate.

About MFT

MFT is one of the largest NHS Trusts in England with a turnover of over £3 bn. We bring together 10 hospitals and community services from across Manchester, Trafford and beyond, championing collaborative working and transformation. With a workforce of approximately 30 000 staff, we offer substantial opportunity for career development and are committed to creating a culture of inclusion and belonging.

We have embraced digital transformation through the introduction of Hive, our Electronic Patient Record system, and are driving clinical quality, patient and staff experience, operational effectiveness, research and innovation. Our Green Plan underscores our commitment to sustainable healthcare.

Diversity Matters

MFT is committed to promoting equality of opportunity and celebrating diversity. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply. If you have any special requirements to help you with your application, email our team at [e-mail].

We’re looking forward to hearing from you!

This advert closes on Monday 17 Nov 2025