Resource Manager

Govia Thameslink Railway Ltd.; Brighton; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Final salary pension scheme

Free travel on GTR services and sister

75% off travel on other train oper.

25 days' annual leave plus bank-hols

Discounted Oyster Card

Maternity, paternity and adoptionleave

StarHub – discounts and offers

Job summary

Govia Thameslink Railway Ltd. is seeking a Resource Manager for our Brighton Depot. You will ensure TrainCrews are provided daily, coordinate with other Resource Managers, and keep crews informed in real time during shifts and disruptions to maintain a safe, reliable, and punctual service.

The role requires strong planning, IT literacy, and interpersonal skills, with a focus on avoiding shortfalls and delivering high levels of performance across the depot network.

Qualifications

• Planning and organisation to demanding timescales.
• Strong IT literacy for interpreting data and understanding trends using common tools.

Responsibilities

• Balance resources with other provisions to avoid shortfalls.
• Keep crews updated in real time during shifts and disruptions.
• Work with a team of Resource Managers to ensure a safe, reliable, punctual train service.

Skills

Planning and organisation

Data interpretation

Interpersonal skills

Team support

Tools

Microsoft Office

Trust

Sheila

Bugle

Genius

Job description

GTR is looking to recruit a Resource Manager for our Brighton Depot

We are looking for enthusiastic individuals who can:-

Work confidently and accurately in a fast-paced environment whilst ensuring sufficientTrainCrew are provided to run the services on a day-to-day basis, ensuring minimal delays to trains.

To work with a team of Resource Managers where necessary to ensure that any shortfalls are avoided balancing resources through other provisions.

To ensure that the Crews are kept updated in real time to reflect TrainCrews booking on, as well as actual workundertakenduring shifts, including in times of disruption.

To work within a team of Resource Managers, managing the day-to-day operationsat relevant depots that will provide a safe,reliableand punctualtrainservice meeting customerexpectation.

Do you possess the following skills?

• Planning and organisation to demanding timescales
• High IT literacy interpreting data and understanding trends including use of Trust, Sheila, Bugle, Genius, Microsoft Office suite.
• Strong interpersonal skills with the ability to influence
• Support and assist your team to consistently deliver high levels of performance

We're passionate about having a strong and diverse workforce. We're looking for enthusiastic individuals with great interpersonal skills from all backgrounds, and particularly encourage women and those from Black, Asian and Minority Ethnic communities to apply.

In return we offer you:

• Final salary pension scheme
• Free travel on GTR services and sister groups for you and your family
• 75% off travel on other train operating companies for you, and leisure for your family
• 25 days' annual leaveplus bank holidays
• Discounted Oyster Card
• GTR offers maternity, paternity and adoption leave and time off for prenatal care, as well as shared parental leave - all part of our commitment to family friendly policies
• StarHub – our great benefits package which includes many retail, health, travel and leisure discounts and offers

Please note that we reserve the right to close this vacancy earlier than the advertised closing date if we receive a high volume of suitable applications.

“It was my brother’s suggestion to join the railway. He was already working in the industry and knew I had some university bills to pay off so told me to give it a go, get out of debt and see what I wanted to do next. After a while, it just felt like actually – this is exactly where I’m meant to be. I’m part of a great team and the on-board department as a whole are brilliant to work with. I feel at home here.”

Tonderai Matizha-Johnson
Area Operations Manager

“When I saw that GTR was advertising places for its apprenticeship scheme I looked into it straight away because I thought it was a great opportunity to learn whilst getting real life experience in a 9-5 job. I applied for a level three business administration apprenticeship and was thrilled to find out I had a place on the course! I was so excited that I didn’t even mind it was based 250 miles away from where I lived.”

“Working for GTR is very rewarding and fulfilling. You really feel like you're making a difference to customers, no matter what role you're in as at the end of the day they're the heart of our business. I’ve had lots of opportunities to explore other aspects of the business including supporting our station staff and gaining my Train Dispatch Licence which has been enriching for my experience here.”

“If you’ve always had an interest in rail, or maybe you’re just curious to find out what working in the railway might look like, GTR is the operator to go for. Not many companies do an official work experience program and this unique opportunity will give you a good grounding with varied activities to help you find the best place in the railway for you. It certainly did it for me.”

Nathaniel Owen
Station Manager

“I work as part of the Fleet Infrastructure team, which means ensuring our 18 Engineering locations operate safely and efficiently. We oversee all building and track maintenance works as well as various minor and major projects across the network.”

“I started in a small ticket office back in 1996 and have continued to work my way up ever since. A previous manager told me about a job he’d seen advertised for a trainer. ’d never considered a job in HR or mentoring before then, but he said I’d be perfect for it and I haven’t looked back since!”

Zoey Hudson
Head of Talent, Diversity and Inclusion

“Since April, I’ve helped to support our Kickstart Scheme. It’s been a really rewarding process to be part of because I know first‑hand how tough it can be to find work once you’re out of it.”

“I’m a Thameslink passenger host and team leader based at Luton station and I’m currently doing a Level 3 Supervisor apprenticeship so that I can improve my skills even further. I was hesitant to do the apprenticeship at first because of my age – I left school over 60 years ago without any qualifications! It’s been hard to get back into the routine of learning again.”

“It was my brother’s suggestion to join the railway. He was already working in the industry and knew I had some university bills to pay off so told me to give it a go, get out of debt and see what I wanted to do next. After a while, it just felt like actually – this is exactly where I’m meant to be. I’m part of a great team and the on-board department as a whole are brilliant to work with. I feel at home here.”

Tonderai Matizha-Johnson
Area Operations Manager

“When I saw that GTR was advertising places for its apprenticeship scheme I looked into it straight away because I thought it was a great opportunity to learn whilst getting real life experience in a 9-5 job. I applied for a level three business administration apprenticeship and was thrilled to find out I had a place on the course! I was so excited that I didn’t even mind it was based 250 miles away from where I lived.”

“Working for GTR is very rewarding and fulfilling. You really feel like you're making a difference to customers, no matter what role you're in as at the end of the day they're the heart of our business. I’ve had lots of opportunities to explore other aspects of the business including supporting our station staff and gaining my Train Dispatch Licence which has been enriching for my experience here.”

“If you’ve always had an interest in rail, or maybe you’re just curious to find out what working in the railway might look like, GTR is the operator to go for. Not many companies do an official work experience program and this unique opportunity will give you a good grounding with varied activities to help you find the best place in the railway for you. It certainly did it for me.”

Nathaniel Owen
Station Manager

“I work as part of the Fleet Infrastructure team, which means ensuring our 18 Engineering locations operate safely and efficiently. We oversee all building and track maintenance works as well as various minor and major projects across the network.”

“I started in a small ticket office back in 1996 and have continued to work my way up ever since. A previous manager told me about a job he’d seen advertised for a trainer. ’d never considered a job in HR or mentoring before then, but he said I’d be perfect for it and I haven’t looked back since!”

Zoey Hudson
Head of Talent, Diversity and Inclusion

“Since April, I’ve helped to support our Kickstart Scheme. It’s been a really rewarding process to be part of because I know first‑hand how tough it can be to find work once you’re out of it.”

“I’m a Thameslink passenger host and team leader based at Luton station and I’m currently doing a Level 3 Supervisor apprenticeship so that I can improve my skills even further. I was hesitant to do the apprenticeship at first because of my age – I left school over 60 years ago without any qualifications! It’s been hard to get back into the routine of learning again.”