Resource Coordinator - Full Time (FTC until Mar 2026, possibility of temp-perm)

HealthHero; Chippenham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading healthcare service provider in Chippenham is seeking a Resource Coordinator to join their Resource Team on a full-time basis. This role involves coordinating staff rotas to ensure service delivery. The ideal candidate will have strong organizational skills and the ability to manage staffing requests efficiently. The position offers competitive salary and opportunities for career development in a supportive environment.

Benefits

Competitive salary

Generous holiday entitlement

Company Pension Scheme

Discretionary staff bonus scheme

Career development opportunities

Inclusive working environment

Employee Assistance Programme

Blue light card discount

Qualifications

• Proven ability to coordinate staff schedules effectively.
• Experience in responding to staffing requests and managing availability.
• Ability to ensure compliance with relevant policies and procedures.

Responsibilities

• Coordinate staff rotas for effective service delivery.
• Respond to staffing requests and manage personnel availability.
• Source cover for absenteeism and report on rota performance.

Skills

Staff coordination

Response to staffing requests

Administrative support

Job description

We have an opportunity for a Resource Coordinator to work as part of our close-knit Resource Team on a full‑time basis. Working initially on a three‑month fixed‑term contract (FTC), there is a possibility of the role developing into a permanent one in the first quarter of 2026.

Please note that we are able to accommodate an immediate start for the successful applicant.

Main duties of the job

Working as part of the Resource Team, you will coordinate staff rotas to ensure the smooth delivery of our services. You will work closely with our clinical and operational teams to ensure that the right staff are in the right place at the right time.

Day‑to‑day responsibilities include but are not limited to:

• Supporting the administration of staff rotas for both clinical and non‑clinical staff groups, ensuring all shifts are filled with adequate personnel
• Responding to staffing requests and managing staff availability
• Sourcing appropriate cover during holiday and sickness periods, highlighting rota gaps where necessary and proposing countermeasures
• Reporting on rota performance to senior members of staff
• Acting as a central point of contact for staff for all rota enquiries
• Ensuring compliance with relevant policies and procedures
• Providing wider administrative support to the team

About us

Our Integrated Urgent Care (IUC) is a service offered to patients who are registered with a General Practitioner within the Bath and North East Somerset, Swindon, Wiltshire and Shropshire, Telford and Wrekin Integrated Care Systems.

Medvivo became part of the HealthHero group in 2020, providing Integrated Urgent Care service provision and expertise. As the European leader in digital primary care, HealthHero caters to millions across the UK, Ireland, France and Germany, with a mission to improve lives and simplify healthcare. We cater for whole health, from prevention to long‑term health management.

We’re proud to be recognised as a Great Place to Work, which reflects our commitment to creating a supportive and engaging culture. We have also been featured as the fastest growing digital healthcare company on the Sunday Times 100 Tech list, underscoring our impact in the digital health sector and our dedication to innovation and excellence.

Committed to achieving excellence in the delivery of person‑centred care, we invest in people, resources and technology to continuously improve the quality of our services and organisational culture. This commitment has earned us two consecutive outstanding ratings from the Care Quality Commission.

What we offer

• Competitive salary
• Generous holiday entitlement
• Company Pension Scheme
• Access to our discretionary staff bonus scheme
• Opportunities for career development and progression
• Supportive and inclusive working environment
• Employee Assistance Programme
• Access to blue light card discount

Apply

If you would like to make a difference and think this is the role for you, we would love to hear from you.

Should you have any questions or wish to arrange an informal conversation to discuss the role in greater detail, please contact our Recruitment Team at UC‑[e-mail].

Closing Date: Monday 8th December 2025

We anticipate arranging interviews for the week commencing 8th December 2025. Should we receive sufficient applications, we may close this advert in advance of the advertised closing date and conduct interviews sooner than advertised.

Equality, Inclusivity and Diversity

In line with our commitment to Equality, Inclusivity and Diversity, we welcome and encourage applications from all suitably qualified candidates from all backgrounds. We are committed to supporting and promoting equality and diversity and aim to establish an inclusive working environment. We welcome diverse applications from candidates irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex or sexual orientation.

We are a certified Disability Confident Employer and are committed to affording equal opportunities for candidates with disabilities or special needs. Should you require reasonable adjustments to be made at any part of your application process, please let us know by contacting us at UC‑[e-mail].

Safeguarding

Please see here for information relating to our commitment to safeguarding as a provider of healthcare.