RESILIENCE OFFICER (MPT)

Blackpool Coastal Housing; Lancashire; On-site; GBP 30,000 - 32,000; Full time

Job summary

A leading housing organization in England is looking for a Resilience Officer to support unemployed residents in improving their employment prospects. The role involves actively encouraging participants and providing assistance tailored to individual needs. Ideal candidates should have a strong customer focus and a passion for helping others. This position offers competitive pay and numerous employee benefits, including flexible leave and training opportunities.

Benefits

Competitive rates of pay

26 days paid annual leave

Local Government Pension Scheme membership

In-house wellbeing program

Employee benefits scheme

Health Cash Plan Scheme

Credit Union membership

24/7 Employee Assistance Programme

Training and development opportunities

Qualifications

• Strong customer focus.
• Ability to assist tenants according to individual needs.

Responsibilities

• Support unemployed residents with various activities and tools.
• Encourage and assist local participants in their journey to employment.

Job description

RESILIENCE OFFICER (MPT)

Fixed Term until 31st March 2027 – 37 hours per week – Scale 5b (£30,024 - £31,537 per annum)

Do you want to be part of a great team working to achieve the BCH vision – Inspiring People to Build Sustainable Communities, in an organisation that offers so much more than just housing?

The MPT project supports unemployed residents, in deprived areas of the county, with a range support and activities, to help them improve their employment prospects. The role will support more tenants to move closer to the employment market. Our Resilience Officers achieve this through actively encouraging and supporting local Blackpool participants throughout their journey; removing barriers and assisting in supporting tenants according to their individual needs. They provide the relevant tools to support participants in sustaining their tenancies and helping them to remain in their home for longer.

About Blackpool Coastal Housing

BCH is a dynamic, ambitious and forward‑thinking organisation who strives to be the best at everything we do, whether that’s repairing a boiler or building a new home. We know that our people are our most valuable assets, and we want to find and nurture the best people to help us deliver excellent customer service. By working together, we can make a real difference – Inspiring People to Build Sustainable Communities.

If you have a strong customer focus and want to join an ambitious, growing organisation, we will help you to develop skills and achieve your own personal goals.

Our Values

• Positivity
• Respect and Compassion
• Integrity
• Dynamism
• Energy

Benefits

• Competitive rates of pay
• 26 days paid annual leave per annum, in addition to 8 bank holidays
• Attractive and flexible membership of the Local Government Pension Scheme, with excellent employer contributions
• An in‑house wellbeing program of wellbeing, social and charitable initiatives with BCH colleagues
• Vivup – the employee benefits scheme for discounts on various high street retailers and cycle to work
• Option to join BHSF – a voluntary salary sacrifice Health Cash Plan Scheme for help with medical costs such as physiotherapy, optical, osteopathy etc.
• Option to join the Blackpool, Fylde and Wyre Credit Union for preferential rates on financial services
• 24/7 Employee Assistance Programme and access to counselling services
• Enhanced maternity, paternity and adoption pay schemes
• A wide variety of training and learning and development opportunities
• Staff Suggestion Scheme
• Free annual flu vaccinations and Occupational Health Support

How to Apply

This is a great time to join an ambitious, thriving and expanding organisation. If you like what you’ve read and think you’ve got what it takes to join our team then take action – apply now!

For further information about this position, please contact Jane Hearne, Resilience Service Manager on email: [e-mail]

To apply, please visit our website https://www.bch.co.uk/work-with-us to complete an online application, where a full job outline and person specification are available.

However, please ensure your application clearly demonstrates your suitability for this position.

Closing date for applications

Wednesday 26th November 2025 at Midday

Interview Dates

Wednesday 3rd December 2025