Residential Therapeutic Worker

Phoenix Futures; East Midlands; Hybrid; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Annual leave 25 days

On-site gym

Staff accommodation

EV charging points

Pension & life cover

Season ticket loan

Sick pay

Eye care vouchers

Wellbeing activities

Learning LMS PXL

Care Certificate

Job summary

Phoenix Futures in Oakwood, Derby, is recruiting a Residential Therapeutic Worker to join our Enhanced Therapeutic Community. You will manage a caseload, undertake assessments, and develop, implement, and review care plans to support residents on their recovery journey.

Working within the Therapeutic Community model, you will coordinate support from referral to discharge, facilitate therapeutic groups and activities, and collaborate with external agencies to achieve positive, long-term recovery

Qualifications

• Understanding the complex issues faced by individuals experiencing drug and alcohol dependency and recovery.
• Experience of working with individuals and families within the substance use sector or a related field.
• The ability to build positive therapeutic relationships and work in a person-centred manner.
• A flexible and innovative approach to meeting the needs of the service and the people we support.
• The ability to work effectively with multi-agency partners while maintaining the excellent reputation of the service.
• Knowledge and understanding of adult and child safeguarding, with the ability to work safely and confidently with vulnerable individuals and families.
• Strong communication, organisational, and record-keeping skills.
• A commitment to recovery-focused practice and continuous professional development.

Responsibilities

• Manage a caseload, undertake assessments, and develop, implement, and review care plans to support residents throughout their recovery journey.
• Coordinate support from referral and admission through to discharge and aftercare planning.
• Facilitate therapeutic groups, activities, and structured interventions in line with the Therapeutic Community model.
• Work closely with external agencies, stakeholders, and families to ensure the best possible outcomes for residents.

Skills

Dependency issues

Substance use sector experience

Therapeutic relationships

Flexible approach

Multi-agency collaboration

Safeguarding knowledge

Communication & record-keeping

Recovery-focused practice

Job description

Residential Therapeutic worker -Rehabilitation Drugs and Alcohol

We are recruiting a Therapeutic Worker to join our innovative Enhanced Therapeutic Community Residential Service in Oakwood, Derby. Our service provides residential rehabilitation for individuals seeking recovery from substance misuse within a supportive and therapeutic environment.

Our purpose-built service offers excellent facilities, including on-site staff accommodation with en-suite facilities for night shifts, a gym, staff changing rooms and showers, parking, and electric vehicle charging points.

The Role

As a Therapeutic Worker, you will play a vital role within our therapeutic community. You will manage a caseload, undertake assessments, and develop, implement, and review care plans that support individuals throughout their recovery journey.

Working within the Therapeutic Community "Community as Method" model, you will empower individuals, families, and communities to build confidence in recovery and achieve positive, long-term outcomes. You will work collaboratively with residents to address a range of needs, including health, education, employment, social integration, and independent living skills.

You will coordinate support throughout an individual's time with the service, from referral and admission through to discharge and aftercare planning, ensuring a seamless and person-centred approach. You will also facilitate therapeutic groups, activities, and structured interventions in line with the Therapeutic Community model and the needs of the service.

The successful candidate will support the day-to-day running of the therapeutic community, helping to create a safe, supportive, and recovery-focused environment that reflects the principles of a Recovery Oriented System of Care and the Quality Principles. As part of the role, you will work closely with external agencies, stakeholders, and families to ensure the best possible outcomes for residents.

Previous experience within the substance use sector is desirable but not essential. We recognise that excellent Support Workers come from a wide range of professional and personal backgrounds. We are looking for individuals who demonstrate the right values, compassion, resilience, and willingness to learn and develop within a therapeutic environment.

This is a full-time position, averaging 37.5 hours per week. You will work on a 6-week rolling rota, which includes evenings, weekends, and bank holidays.

About You

You will ideally have:

• An understanding of the complex issues faced by individuals experiencing drug and alcohol dependency and recovery.
• Experience of working with individuals and families within the substance use sector or a related field.
• The ability to build positive therapeutic relationships and work in a person-centred manner.
• A flexible and innovative approach to meeting the needs of the service and the people we support.
• The ability to work effectively with multi-agency partners while maintaining the excellent reputation of the service.
• Knowledge and understanding of adult and child safeguarding, with the ability to work safely and confidently with vulnerable individuals and families.
• Strong communication, organisational, and record-keeping skills.
• A commitment to recovery-focused practice and continuous professional development.

Your Rewards

We value our staff and are committed to supporting your wellbeing and professional development. In return, we offer:

• Starting salary of £26,298, with annual incremental pay progression subject to satisfactory performance and appraisal.
• 25 days' annual leave plus Bank Holidays, increasing annually to a maximum of 30 days.
• Brand-new refurbished service with excellent facilities.
• On-site gym, staff changing rooms, and showers.
• On-site staff accommodation with en-suite facilities for overnight shifts.
• Free car parking and electric vehicle charging points.
• Pension scheme and life assurance.
• Season ticket loan scheme.
• Occupational sick pay.
• Eye care vouchers.
• Regular wellbeing activities and wellbeing support.
• Access to our dedicated learning management system, PXL, providing a wide range of training and development opportunities.
• Opportunity to complete the Care Certificate, developed by Skills for Care and Health Education England.
• Access to a confidential 24/7 Employee Assistance Programme, including telephone and online support.

About Us

Phoenix Futures is a national charity and leading provider of drug and alcohol treatment services, with over 50 years of experience supporting individuals, families, and communities affected by substance misuse.

Our values guide everything we do. We are committed to delivering excellence, passionate about recovery, and proud of our heritage, using our experience to shape innovative and effective services for the future.

Working alongside local authorities, health providers, charities, and community organisations across the country, we deliver life-changing programmes that help people achieve lasting recovery, improved wellbeing, and greater independence.

We understand that recovery requires more than treatment alone. People need psychological support, meaningful activities, social connection, a sense of purpose, and a safe environment in which to thrive. At our core, we are committed to empowering people, families, and communities to build healthier futures free from drug and alcohol dependency.

Click here for a virtual tour of New Oakwood Lodge

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