Residential Team Leader

London Borough of Sutton; Greater London; Hybrid; GBP 60,000 - 75,000; Full time

Benefits offered by this job

25-32 days annual leave

Hybrid working

London Living Wage employer

Discounts on local services

Learning and development portal

Job summary

The London Borough of Sutton, part of a two-borough Regulatory Service with Kingston, seeks a Residential Team Leader to shape and elevate private sector housing and home improvement services across both boroughs.

You will lead a skilled team, oversee budgets, and ensure delivery of high-quality frontline services to residents, with a focus on continuous improvement and collaborative working.

Qualifications

• Proven leadership of teams in housing or regulatory settings.
• Strong knowledge of HHSRS, HMO Licensing and Renters Rights Act 2025.

Responsibilities

• Lead private sector housing and home improvement services across Kingston and Sutton.
• Collaborate with partners to deliver high standards and efficient frontline services.
• Oversee budgets and performance, driving continuous improvement.

Skills

Leadership

Housing regulation

Budget management

Environmental health

Stakeholder engagement

Education

Environmental Health degree

Job description

About The Borough

Joining us, you get to work for not just one high performing London Borough, but two.

Joining us, you get to work for not just one high performing London Borough, but two. Kingston and Sutton councils have a number of shared services serving both authorities, with some teams and roles more focussed on one council than the other, but the majority are shared across both, meaning you get multiple opportunities to learn from a wider pool of activities and two different political bodies. We work flexibly in both Kingston and Sutton offices, and support working at home or flexible working patterns that enable you to tailor your working and personal life. We provide the equipment and tools to enable you to work flexibly, and in return ask you to use that flexibility to be creative and ambitious in the services we deliver. There are some really exciting things happening in both boroughs. In Sutton, we are developing the London Cancer Hub, a world leading cancer research and treatment hub that will bring together professionals from across different sectors to identify and test new treatments and therapies. Over in Kingston, we are undertaking the largest housing regeneration programme ever delivered in the borough, building new energy efficient housing that will transform some of our oldest Council owned housing. Both boroughs have publicly committed to doing what they can to tackle the climate emergency and are investing in new technologies and societal change that will help bring carbon emissions down and improve our climate impact. You should choose Kingston and Sutton if you are looking for an opportunity that will challenge you to deliver more, support you to achieve personal ambitions, and expect you to put borough residents at the heart of what you do. Kingston is a beautiful Royal borough with a historic setting on the banks of the Thames with excellent schools and a bustling retail centre, all surrounded by open green spaces such as Richmond Park and Bushy Park, former recreation grounds for Tudor Kings and Queens. The Council is controlled by a Liberal Democrat Administration and has a council plan "Greener, Fairer, Safer, Together", that sets out a vision to be a vibrant, diverse and inclusive borough where residents are active, empowered, engaged and able to remain independent and resilient. The Council engages with residents through a number of forums and events through the year, and like Sutton plays a leading role in developing the South West Region of London. Sutton is a well connected attractive part of London that has a reputation for excellent schools, green and leafy open spaces, and a history that drives a thriving heritage and culture offer through our museums and libraries. The Council is controlled by a long established Liberal Democrat Administration and has high ambitions set out in its corporate plan "Ambitious for Sutton", that will ensure Sutton remains a great place to live, work and raise a family. The Council plays a leading role in a number of local partnerships and places great emphasis on engaging effectively with its residents, listening to local voices and making their message heard across London Government.

About The Role And Our Ideal Candidate

We are looking for a skilled technical expert and modern people manager with extensive experience in the private housing sector. You will have strong technical knowledge in residential environmental health including the HHSRS, HMO Licensing, Renters Rights Act 2025 and other relevant legislation. You bring strong financial acumen, with proven experience overseeing capital and revenue budgets, alongside excellent communication skills and a decisive, proactive approach.

As a leader, you are collaborative, adaptable, and motivated by continuous improvement, always seeking smart solutions to deliver outstanding outcomes for our communities.

About Us

The London Boroughs of Kingston upon Thames and Sutton have joined forces to create an ambitious, forward-thinking Regulatory Service. Together, we are committed to building vibrant, sustainable communities and delivering high-quality frontline services that enhance the local environment for everyone. We are seeking an inspiring, results-driven Residential Team Leader to shape and elevate our private sector housing and home improvement services across both boroughs. If you are a passionate leader who thrives on innovation, collaboration, and driving high standards, this is your opportunity to make a lasting impact in South West London.

Our Offer To You

As an organisation that values and nurtures talent, we're committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We're constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.

Benefits

• A generous annual leave entitlement of 25-32 days, plus bank holidays (pro-rata if part-time working hours apply) depending on service and grade.
• Enhanced Maternity, Paternity, shared parental, adoption and dependents leave
• Three volunteering days per year in Kingston
• Hybrid working (dependent on the role)
• Flexible and agile working arrangements using Google Chromebooks
• Learning and development portal offering a range of courses
• Discounts on a range of local shops, restaurants, gyms and leisure centres
• Interest free season ticket loans
• Local Government Pension Scheme
• Bicycle loan facilities and cycle to work scheme
• Electric vehicle leasing scheme
• Confidential health & wellbeing and counselling support

Additional Information

We are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups.

To support our workers and their families we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.

We are also proud to be a disability confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As an accredited London Living Wage Employer all our employees are guaranteed the London Living Wage regardless of their length or type of contract.

The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the GOV.UK website for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.