Residential Support Worker (Children's Coach)

SuperCare Residential; Eastbourne; On-site; GBP 40,000 - 60,000; Full time

Job summary

A residential care provider in Eastbourne is looking for a Day Coach to support children with complex learning disabilities. The role involves providing daily care, encouragement, and utilizing trauma-informed strategies. Candidates should be resilient, patient, and empathetic with an interest in helping young people thrive. The position offers a competitive salary, comprehensive training opportunities, and a supportive team environment. Enjoy a predictable schedule with benefits including private healthcare and a gym membership stipend.

Benefits

Salary 20% above sector average

36 days of expert training

Fully funded qualifications

Private healthcare

Gym membership stipend

Clear progression opportunities

Company pension and bonus scheme

Warm, supportive team culture

Free parking

Qualifications

• Experience in SEN, residential care, or youth support is helpful.
• Ability to remain calm in moments of chaos.
• Understanding of consistency, boundaries, and empathy.

Responsibilities

• Provide daily care and encouragement to children and young people.
• Support children through impulsivity and emotional challenges.
• Work closely with teachers and health teams to provide care.

Skills

Resilience

Empathy

Curiosity

Patience

Job description

A Day Coach at this SuperCare home in Eastbourne provides daily care, encouragement, and stability for children and young people who present with complex learning disabilities and associated conditions/syndromes such as Smith-Magenis Syndrome, congenital hypopituitarism, global developmental delay, Autism Spectrum Disorder (ASD), sensory processing differences, SEMH difficulties, and attachment-related trauma.

The home is rated "Good" by Ofsted and is looking to continue its journey towards "Outstanding". This isn't just a job - it's about being part of a team of adults that helps children feel safe, supported, and able to thrive, even when life has given them a difficult start.

What You’ll Do

• Be a consistent, calm presence as children navigate daily routines like school preparation, therapy, mealtimes, and play.
• Use calming, trauma-informed strategies to support children through impulsivity, aggression, self-injury, or emotional shutdowns.
• Help young people explore the world around them - joining them in community activities, hobbies, and creative outlets.
• Notice the small wins: a smile, a conversation, a safe risk - and celebrate progress.
• Work closely with teachers, therapists, and health teams to provide wraparound care.
• Model patience, warmth, and resilience - so children see that adults can be trusted, no matter what.

What We’re Looking For

• Experience in SEN, residential care, or youth support is helpful - but above all, we value people who are resilient, patient, and reflective.
• You can remain calm in moments of chaos, supporting behaviours without taking them personally.
• You’re curious, open to learning about rare genetic syndromes and medical needs, and confident asking questions.
• You understand that consistency, boundaries, and empathy are the foundation of safe relationships.

Experienced candidates would also bring working knowledge of supporting developmental trauma, attachment difficulties, sensory processing difficulties, complex medical needs. The young people in this home are incredibly energetic and active! Therefore you should be able to physically and mentally engage in a wide range of activities.

Benefits of Working at SuperCare

• Salary 20% above the sector average.
• Predictable rota: 07:30am-22:30pm (1 day on, 2 days off) on a full time contract.
• 36 days of expert face-to-face training annually.
• Fully funded Level 3 and Level 5 qualifications.
• Private healthcare and 24/7 GP access.
• Gym membership stipend and wellbeing perks.
• Clear progression to Senior, Team Leader, or Management roles.
• Company pension and bonus scheme eligibility.
• Warm, supportive team culture.
• Great location: 5 minutes from Eastbourne station, with free parking and communal cars.

Next Steps

Please apply for this role if you’re passionate about supporting young people with learning disabilities and complex needs. If you’d like