Residential Support Worker

Accomplish; Wrexham; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading care organization in Wrexham is seeking a dedicated Support Worker to provide individual care for vulnerable children. The role involves supporting their emotional and physical needs, maintaining a safe environment, and promoting their wellbeing. Applicants must have a full UK driver's license and be over 21 years old. A competitive hourly rate and additional benefits are offered, making this a rewarding career opportunity.

Benefits

5.6 weeks annual leave

Paid DBS check

Career development opportunities

Wellbeing support hub

Discount schemes

NEST Pension Scheme

£500 referral bonus

Comprehensive onboarding program

Qualifications

• Must hold a full, valid UK driver's license.
• Applicants must be at least 21 years of age to work with vulnerable children.
• Experience in child or health care preferred.

Responsibilities

• Support children and young people with emotional, physical, and social needs.
• Accompany them to appointments, school, and activities.
• Complete accurate documentation and reports.

Skills

Caring attitude

Communication skills

Flexibility

Emotional support

Ability to handle challenging situations

Job description

Package Description

JOB ROLE: Support Worker - Children's Residential

LOCATION: Please note, you are required to hold a Full UK Driving License as this role is based in Whitchurch, Shropshire (SY13)

SALARY: £12.60 - £13.30* per hour

HOURS: 39 per week

Assigned shift structure 39 hours per week (including overnights) £62.64 per sleep-in (working approx. 4-8 sleep ins per month, additional earnings from £3,000 to £6,000 per annum)

Important Requirements – Please Read Before Applying

• ✅ A full, valid UK driver’s licence is required
• ✅ Applicants must be at least 21 years of age to work with vulnerable children
• ✅ Experience preferred in child or health care, with a focus on working with vulnerable children.
• ⚠️ Applications that do not meet these criteria will not be considered

About the Role:

Are you looking for a meaningful and rewarding career where you can truly make a difference?

We’re looking for caring, responsible, and positive-minded individuals to join our fantastic team as Residential Support Workers.

In this vital and varied role, you will provide individualised care and support to the children and young people living in our homes. You’ll build trusting relationships, help them feel safe, valued, and understood—while encouraging their growth and independence every step of the way.

Your day-to-day responsibilities will include:

• Supporting children and young people with their emotional, physical, and social needs
• Accompanying them to appointments, school, and fun activities
• Delivering personal care and helping with daily routines
• Supporting with household tasks and maintaining a safe, nurturing environment
• Completing accurate, clear documentation and reports
• Always promoting their wellbeing and safeguarding them

Whether you're starting your career in children’s care or bringing experience with you, this is a powerful opportunity to be part of a dedicated team committed to changing lives. The role is both challenging and deeply rewarding—where every day brings a chance to make a lasting difference.

About Us:

Keys Group provide innovative care and education services to children and young people who have complex needs, emotional and behavioural difficulties. We try and make every day extraordinary for the children we care for and support, because we believe in every single one of them. It's an exciting time to join us as we expand and grow our teams in the region.

What we are looking for:

• We want people who are naturally caring, flexible and resilient.
• Great communication skills, positive and energetic.
• Ability to remain calm in sometimes challenging situations.
• A positive role model, wanting to spend time to encourage and build relationships.
• Able to share interests with our young people.
• You need to be able to work flexibly in caring for the children. This will include working shifts and sleep-ins with full-time and part-time hours being available.

Why join us:

• Annual Leave - Enjoy 5.6 weeks of annual leave inclusive of 8 public holidays.
• DBS Check Paid - Your Enhanced DBS check, is fully covered by Keys Group, along with any required renewals.
• Qualifications & Career Development - Unlock your potential with our support! We offer a variety of QCF qualifications, providing opportunities for professional growth and opening doors to further career advancement.
• Circle - Your hub for wellbeing, engagement and discounts. From tailored exercise advice and healthy eating tips to counselling and savings on everyday purchases, Circle has you covered.
• Amazing Discount Scheme - at High Street retailers, days out, gifts, holidays and even when buying a car, available via a Blue Light card that you will have access to as a Health and Social Care Employee.
• NEST Pension Scheme - Save for your retirement with a matched contribution of up to 3% from Keys Group.
• Fair & Competitive Pay - At Keys Group, we pride ourselves on fair and competitive pay. As a Real Living Wage Employer, we ensure fair pay for all, with enhanced pay scales that transparently recognise your qualifications and experience.
• £500 Referral Bonus - Refer talented individuals to Keys Group and split a £500 bonus when they successfully join and complete their probation.
• Full Induction & Introductory Programme - Begin your journey with a paid-for comprehensive onboarding to set you up for success.

About Keys Group:

Keys Group supports over 2,500 individuals across England and Wales through its three divisions: Accomplish, providing specialist residential, supported living, and accommodation for adults with learning disabilities, autism, mental health needs, and brain injuries; Keys, offering education and care for children and families through schools, children’s homes, supported accommodation, and family assessment centres; and Peak, delivering indoor and outdoor adventure activities across four UK centres, including bespoke education programs and confidence-building activities like bushcraft, climbing, and canoeing.

Keys Group are very proud to have signed the Armed Forces Covenant that means we have made a commitment to welcoming service personnel, veterans and military families into the group. We are delighted to have veteran friendly policies, offer a Veterans Peer Support Network within our teams and are able to offer Military Awareness and support to our colleagues.

As part of our commitment, we will offer a guaranteed interview to current and former service personnel providing that they meet the criteria of the role that they are applying for. If you feel that you meet the criteria for this, please ensure that you have your military experience detailed on your CV for one of our resourcing team to get in touch.

Apply now

and one of our team will be in touch to discuss how you can begin your rewarding career - No agencies please

Note

Please note that due to the vulnerable nature of the people that we support, all applicants must be over the age of 21

*Dependent on qualifications