Residential Support Worker

Brook Street; Wealden; On-site; GBP 31,000 - 35,000; Full time

Job summary

A dedicated children's support service in Hailsham is looking for a Support Worker to help vulnerable young people with complex needs. You will provide therapeutic care, support emotional wellbeing, and promote positive behaviour in a structured environment. Candidates should be willing to work towards a Level 3 Diploma in Residential Childcare and have strong communication and teamwork skills. The role requires managing challenging behaviours and working rotating shifts with sleep-ins. Join a team that values the impact of support workers.

Qualifications

• Willingness to work towards a Level 3 Diploma in Residential Childcare.
• Strong communication and behaviour management skills required.
• Physically fit and confident in managing challenging behaviour.

Responsibilities

• Provide consistent, therapeutic care in a structured environment.
• Support emotional regulation and promote positive behaviour.
• Collaborate with colleagues to assess risks and tailor support plans.

Skills

Strong communication skills

Behaviour management skills

Emotional resilience

Teamwork

Basic IT skills

Confidence managing challenging behaviour

Education

Willingness to work towards a Level 3 Diploma in Residential Childcare

Job description

Candidates must have the unrestricted right to work in the UK

Job Title: Support Worker

Location: Hailsham
Salary: £31,073-£34,188 per year (DOE) + £30 per sleep-in (approx. once a week)
Contract: Full-Time, Permanent
Shifts: Early and late rotating shifts with sleep-ins

Are you a support worker looking to make a real difference? Join our secure children's home in Hailsham, where you'll help vulnerable young people with complex needs and trauma histories build safer, more positive futures.

As a residential support worker, you'll provide consistent, therapeutic care in a structured and nurturing environment. You'll play a key role in supporting emotional regulation, promoting positive behaviour, and building strong, trusting relationships. Our support workers work closely with young people to help them develop essential life and social skills through meaningful activities and daily routines.

This role involves shift work, including sleep‑ins, and requires emotional resilience, teamwork, and a trauma‑informed approach. You'll collaborate with colleagues to assess risks, tailor support plans, and ensure safeguarding is always a priority.

Essential:

• Willingness to work towards a Level 3 Diploma in Residential Childcare
• Strong communication and behaviour management skills
• Physically fit and confident managing challenging behaviour
• Basic IT skills

Desirable:

• Experience as a support worker in residential or secure settings
• Knowledge of exploitation, self-harm, or youth risk factors

Be part of a team that truly values every support worker and the difference they make every day.