Residential Property Manager

Spelthorne Borough Council; Staines-upon-Thames; Hybrid; GBP 39,000 - 43,000; Full time

Job summary

A local council in Staines-upon-Thames is seeking a Residential Property Manager to oversee the residential portfolio and provide exceptional housing services. The ideal candidate will have a strong background in property management and customer care. Key responsibilities include maximizing income, minimizing voids, and supporting residents. This hybrid role offers a salary between £39,051 and £42,659 PA, flexible working hours, and a comprehensive benefits package.

Benefits

Flexible working hours

Pension scheme

At least 23 days' paid leave per year

Qualifications

• Proven track record in property management for affordable housing.
• Good working knowledge of landlord and tenant law, health and safety.
• Ability to handle complex situations and work at pace.

Responsibilities

• Manage residential portfolio and ensure excellent housing service.
• Maximize income and minimize voids in affordable housing.
• Work as part of a dedicated team focused on residents' lives.

Skills

Property management

Customer service

Landlord and tenant law

Health and safety

Welfare benefits

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Please apply online via the 'Apply online' button, which will take you to the Applicant Tracking System ('ATS') where, once you have applied, you can log on to your account to view the status of your application.

Please note, we do not accept CVs submitted without a fully completed online application form.

Please contact Recruitment Services on 01784 444263 or email [e-mail] if you are having difficulty applying online.

Residential Property Manager

Salary £39,051 to £42,659 pa plus Essential Car User Allowance Full time 36 Hours

Are you passionate about delivering an excellent housing service and ensuring our residents are supported in their homes? We are looking for a Residential Property Manager to join our team and play a key role in managing our residential portfolio.

We are a forward-thinking local council, committed to providing high quality housing solutions for our residents. We have a wholly owned council housing company, Knowle Green Estates Ltd, which has a portfolio of properties. These properties provide affordable accommodation to residents. The company also owns a small number of private and keyworker properties. We also manage properties which are used as Temporary Accommodation, which assists with addressing the housing need in the borough.

You will be working as part of a dedicated team committed to delivering an excellent service and making a difference in residents' lives.

What we're looking for from you:

• A proven track record in delivery of property management and tenancy sustainment for affordable housing, with a focus on maximising income, minimising voids, and providing a high level of customer service, or a similar housing support role.
• Good working knowledge of landlord and tenant law, health and safety, and welfare benefits.
• Determined, self‑motivated, confident in handling complex situations, and an ability to work at pace.

For an informal chat about this post please contact Vicki Ellis, Residential Service Manager, on 07768 043297 or email [e-mail].

The ability to converse at ease with customers and provide advice in accurate spoken English is essential for customer‑facing posts. These posts fall within the scope of the Code of Practice on English language requirement for public sector workers. The Council, therefore, has a statutory duty under Part 7 of the Immigration Act 2016 to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements. If you have any queries or would like to discuss this further, please contact Human Resources.

This post is identified as a hybrid post supporting both office and home working in line with Spelthorne Borough Council's policy. The post holder will be required to attend the office in line with a rota and any service requirements.

Please note as part of the employment checks this post will be subject to a Basic Disclosure & Barring Service (DBS) check.

In return, we can offer excellent conditions of service with a benefits' package that includes flexible working hours, pension scheme and at least 23 days' paid leave per year (pro rata for part time).

Closing date: Wednesday 3 December 2025 (noon)

Interview date: Tuesday 16 December 2025

To apply please use the 'apply online' button below.

CVs can only be accepted in support of a completed application form.

Unfortunately, we are unable to reply to all candidates. If we have not contacted you within 3 weeks of the closing date, then your application has been unsuccessful.

All shortlisted applicants will be contacted via email after the closing date.

Working towards equal opportunities

Strictly No Agencies

Salary range

• £39,051 - £42,659 per year