Residential Property Manager

Jones Lang LaSalle; Greater London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading global real estate firm is looking for an experienced property manager in Greater London. The ideal candidate will manage a portfolio of up to 150 new build apartments, ensuring compliance with legislation while delivering top-notch client service. Key qualifications include at least 2 years in residential property management, strong communication skills, and the ability to handle multiple tasks under pressure. JLL offers a competitive salary and a supportive work culture, where you can grow your career.

Benefits

Competitive salary

Inclusive culture

Career development opportunities

Qualifications

• Minimum 2 years’ experience in residential property management.
• Confident liaising with clients via phone, email and letter.
• Ability to work under pressure and control own workload.

Responsibilities

• Ensure landlords comply with legislation and safety contracts.
• Arrange repairs and maintenance promptly.
• Deal with insurance claims in a timely manner.
• Provide bespoke service to clients for high retention rates.

Skills

Residential property management

Client communication

Organizational skills

Interpersonal skills

IT skills

Job description

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

We are seeking a property manager to join a busy and growing team of 30 property managers. We are seeking an experienced property manager to hit the ground running and take on a portfolio of up to 150 predominantly new build apartments. The role requires excellent organisational skill, the ability to communicate articulately over the phone and in writing and taking a hands‑on and innovative approach to property management.

What this job involves

• Ensuring that landlords are compliant with legislation and contractual obligations by ensuring required safety certificates are carried out
• Arranging repairs and maintenance as and when they arise and within a reasonable time‑scale
• Obtaining quotes when required.
• Dealing with insurance claims in a timely manner
• Carrying out ad hoc property inspections
• Providing an advisory, forward‑thinking and bespoke service to our clients to ensure retention rates remain high
• Dealing with end of tenancy deposit negotiations in a timely manner
• Seeking opportunities to increase revenue for the department and spotting any cross‑selling opportunities that will benefit the company as a whole

Sound like you? To apply you need to be/have:

• Minimum 2 years’ experience in residential property management
• Confident liaising with clients via phone, email and letter
• Ability to work under pressure with a degree of flexibility and to take control of own workload
• Excellent interpersonal skills – good communication between departments and with tenants and landlords is essential
• Excellent organisational and IT skills
• A driving licence is preferred but not essential
• Ideally a member of ARLA
• Agile
• Trustworthy
• Courageous

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like‑minded people work naturally together to achieve great things.

As a diverse and inclusive employer, JLL strives to contribute to the lasting values for clients, employees, shareholders, communities and our industry. Everything we do today should work towards Building a Better Tomorrow. Click here to learn more about JLL’s D&I commitment

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. We’ll offer you a competitive salary and benefits package.

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

Apply today!

Location: London, GBR

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email [e-mail] or call 44 20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page.

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