Residential Fire Suppression Engineer

marlowe plc; Milton Keynes; On-site; GBP 28,000; Full time

Job summary

A leading fire suppression service provider in the UK is looking for a Kitchensafe Engineer. Responsibilities include installing and servicing Kitchensafe systems, fault finding, and providing excellent customer service. Ideal candidates will have strong communication skills and a methodical work approach. The role offers a basic salary of £28,000, a comprehensive benefits package, and opportunities for career development.

Benefits

Competitive base salary

Royal London pension scheme

Life assurance at 4x salary

25 days' annual leave plus bank holidays

Referral scheme

Mental health support

Employee recognition programme

Free onsite parking

Career development opportunities

Travel allowance

Qualifications

• Background knowledge of electrical or mechanical systems is advantageous.
• High level of attention to detail when carrying out work.
• Strong ability to multi-task and manage workloads.

Responsibilities

• Install and service Kitchensafe systems to high standards.
• Carry out fault finding and diagnostics on systems.
• Liaise with on-site concierge and management for communication.

Skills

Attention to detail

Customer-facing skills

Teamwork

Communication skills

Job description

As a Kitchensafe Engineer, you will be responsible for installing, maintaining, and servicing Kitchensafe systems for our clients across the UK.

Responsibilities

• Install and service Kitchensafe systems to the highest standards.
• Carry out fault finding, diagnostics, and remedial work on Kitchensafe systems.
• Participate in a 1-in-4 call‑out rota, ensuring prompt and reliable service.
• Liaise professionally with on‑site concierge teams and management during works to ensure clear communication and customer satisfaction.
• Accurately record all work completed using the PDA system.
• Be comfortable with long‑distance travel across the UK, with flexibility to stay away from home where required.

We are a Fire Suppression specialist which gifts our clients a niche and bespoke service with undivided attention & dedication. However, we have the luxury and benefit of being part of a wider group of businesses within the Fire Protection, Security & Building Management Systems industry, allowing us to share best‑practice, learning & development academies, Human Resource specialists and knowledge for constant improvement across the critical service industry.

Salary & Benefits

Basic Salary of £28,000.

• Competitive base salary of £28,000.
• Royal London pension scheme.
• Life assurance at 4x your salary.
• 25 days' annual leave plus bank holidays.
• Referral scheme – earn up to £1,000 per successful referral.
• Comprehensive mental health and wellbeing support.
• Employee recognition programme.
• Free, secure onsite parking.
• Clear career development and progression opportunities.
• Travel allowance.

Qualifications & Attributes

• Background knowledge of electrical or mechanical systems – advantageous but not essential.
• High level of attention to detail when carrying out installations and servicing.
• Passion, energy, drive, and enthusiasm for the role.
• Structured and methodical approach to work.
• Strong ability to multi‑task and manage workloads effectively to meet strict deadlines.
• Excellent customer‑facing and interpersonal skills, with the ability to build positive relationships.
• Capability to work both independently and collaboratively as part of a team, using initiative when required.
• Calm and professional approach under pressure.
• Strong communication skills, engaging effectively with engineers, management, and customers.

Equal Opportunities

Equal Opportunities We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process.

Company Overview

Marlowe Kitchen Fire Suppression is a leading provider of kitchen fire suppression systems, specializing in the design, installation, and maintenance of systems for hotels, restaurants, schools, hospitals, and fast‑food outlets.

Our business includes:

• Marlowe Kitchen Fire Suppression – marlowe-fireandsecurity.com
• Alarm Communications – acl.uk.com
• FAFS Fire & Security – fafsfireandsecurity.com
• Clymac – clymac.co.uk
• Marlowe Smoke Control – marlowe-aov.co.uk
• Marlowe Fire & Security – marlowe-fireandsecurity.com