Residential Fire Suppression Engineer

Marlowe Kitchen Fire Suppression; Greater London; Hybrid; GBP 28,000; Full time

Job summary

A leading provider of fire suppression systems is seeking a Residential Fire Suppression Engineer in Greater London. The ideal candidate will install and maintain kitchen fire suppression systems while ensuring exceptional customer service. Applicants should demonstrate strong communication skills and attention to detail. A competitive salary of £28,000 and attractive benefits including a pension scheme, life assurance, and ample annual leave are offered. This position involves travel across the UK and availability for a call-out rota.

Benefits

Pension

Life Assurance

Travel Allowance

25 days’ annual leave plus bank holidays

Referral scheme up to £1,000

Comprehensive mental health support

Employee recognition programme

Secure onsite parking

Career development opportunities

Qualifications

• Background knowledge of electrical or mechanical systems is advantageous but not essential.
• Strong ability to multi-task and manage workloads effectively to meet strict deadlines.
• Demonstrates a high level of attention to detail when carrying out installations and servicing.

Responsibilities

• Install and service Kitchensafe systems to the highest standards.
• Carry out fault finding, diagnostics, and remedial work on Kitchensafe systems.
• Participate in a 1-in-4 call-out rota, ensuring prompt and reliable service.
• Liaise professionally with on-site concierge teams and management during works to ensure clear communication.
• Accurately record all work completed using the PDA system.

Skills

Attention to detail

Excellent communication

Customer-facing skills

Ability to work independently

Multi-tasking

Job description

Residential Fire Suppression Engineer (Kitchensafe) London

Marlowe Kitchen Fire Suppression is a leading provider of kitchen fire suppression systems. We specialize in the design, installation, and maintenance of systems for various establishments including hotels, restaurants, schools, hospitals, and fast‑food outlets.

Basic Salary of £28,000

Benefits: Pension, Life Assurance, Travel Allowance, and more. Please see below for our comprehensive remuneration package.

About the Role :

As a Kitchensafe Engineer, you will be responsible for installing, maintaining, and servicing Kitchensafe systems for our clients across the UK.

Key Responsibilities

• Install and service Kitchensafe systems to the highest standards.
• Carry out fault finding, diagnostics, and remedial work on Kitchensafe systems.
• Participate in a 1‑in‑4 call‑out rota, ensuring prompt and reliable service.
• Liaise professionally with on‑site concierge teams and management during works to ensure clear communication and customer satisfaction.
• Accurately record all work completed using the PDA system.
• Be comfortable with long‑distance travel across the UK, with flexibility to stay away from home where required.

Requirements

Who we’re looking for

As well as having all the usual attributes of a great Marlowe Kitchen Fire Suppression employee, such as a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team… For this specific opportunity, we are looking for candidates who offer:

• Background knowledge of electrical or mechanical systems is advantageous but not essential.
• Demonstrates a high level of attention to detail when carrying out installations and servicing.
• Brings passion, energy, drive, and enthusiasm to the role.
• Possesses a structured and methodical approach to work.
• Strong ability to multi‑task and manage workloads effectively to meet strict deadlines.
• Excellent customer‑facing and interpersonal skills, with the ability to build positive relationships.
• Capable of working both independently and collaboratively as part of a team, using initiative when required.
• Maintains a calm and professional approach under pressure.
• Strong communication skills, with the ability to engage effectively with engineers, management, and customers.

Benefits

How we Attract, Reward & Retain Our Employees

At Marlowe Kitchen Fire Suppression we recognise the importance of fairly rewarding our employees. We go above and beyond with our remuneration packages that not only meet the needs of a challenging economic climate, but we offer packages, benefits and incentives to support the broader needs of our people making their everyday lives and futures more comfortable.

• Competitive base salary of £28,000
• Royal London pension scheme to help you plan for the future.
• Life assurance at 4x your salary, giving peace of mind for you and your loved ones.
• 25 days’ annual leave plus bank holidays, ensuring a healthy work‑life balance.
• Additional rewards through our referral scheme – earn up to £1,000 per successful referral, with no cap.
• Comprehensive mental health and wellbeing support to help you thrive.
• Employee recognition programme celebrating great work and achievements.
• Free, secure onsite parking for convenience and peace of mind.
• Clear career development and progression opportunities to support your long‑term growth.

A Little More About Marlowe Kitchen Fire Suppression

We are a Fire Suppression specialist which gifts our clients a niche and bespoke service with undivided attention & dedication. However, we have the luxury and benefit of being part of a wider group of businesses within the Fire Protection, Security & Building Management Systems industry, allowing us to share best‑practice, learning & development academies, Human Resource specialists and knowledge for constant improvement across the critical service industry.

Big enough to provide but small enough to care.

Our Business Include :

• Marlowe Kitchen Fire Suppression marlowefireandsecurity.com
• Alarm Communications acl.uk.com
• FAFS Fire & Security fafsfireandsecurity.com
• Clymac clymac.co.uk
• Marlowe Smoke Control marlowe-aov.co.uk
• Marlowe Fire & Security marlowefireandsecurity.com

Equal Opportunities

We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process.

Right to Work

Regrettably, we are unable to offer Right to Work Sponsorship.

If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.