Resident Quality Technician

Recruit 12; Four Ashes; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading recruitment agency is seeking a Resident Quality Technician in Wolverhampton. The role involves ensuring high-quality standards in production, resolving quality issues, and preparing daily reports. Candidates should have ONC level education in engineering or manufacturing, alongside strong communication and problem-solving skills. This position offers a dynamic manufacturing environment with significant responsibilities.

Qualifications

• Educated to a minimum ONC level in an engineering or manufacturing discipline.
• Ideally completed a recognised engineering apprenticeship.
• Previous experience within a quality function in a fast-moving manufacturing environment.

Responsibilities

• Validate problem definitions for clarity.
• Carry out containment activities at the customer site.
• Coordinate stock supply with the plant to minimize production impact.
• Liaise with internal teams for issue resolution.
• Support project teams with line trials and inspections.
• Produce daily resident quality reports.

Skills

Communication skills

Problem-solving

Quality core tools knowledge

Attention to detail

Organisational skills

Knowledge of metal forming processes

Education

ONC level in engineering or manufacturing

Recognised engineering apprenticeship

Job description

Resident Quality Technician

Location: Wolverhampton

Hours: 36.5 hours per week

About the Role

We're looking for a Resident Quality Technician to act as the key link between the customer and the production teams, ensuring high-quality standards are maintained throughout production and project activities. You'll play an active role in resolving quality issues, supporting problem-solving, and ensuring containment activities are carried out effectively.

Key Responsibilities

• Validate problem definitions (Level Zero) reported by the customer to ensure issues are clearly understood and challenged where needed.
• Carry out containment activities at the customer site under supervision.
• Coordinate with the plant to quickly supply approved stock to minimise production impact.
• Liaise with the internal teams to assist with concern checks and issue resolution.
• Support project teams with line trials, inspections, and pre-series containment work.
• Produce build appraisals to provide insight into how parts integrate into customer vehicles.
• Prepare and issue daily resident quality reports.
• Support other UK sites as needed for customer containment and confirmation work.

About You

• Confident communicator with the ability to work effectively with people across all levels at the customer site.
• Strong problem-solving and fault-finding skills.
• Good understanding of quality core tools and techniques.
• Excellent interpersonal and organisational skills with close attention to detail.
• Self-motivated, proactive, and able to work under pressure in a fast-paced manufacturing environment.
• Good working knowledge of metal forming and fabrication processes is desirable.

Qualifications & Skills

• Educated to a minimum ONC level in an engineering or manufacturing discipline (HNC preferred).
• Ideally completed a recognised engineering apprenticeship.
• Previous experience within a quality function in a fast-moving manufacturing environment.
• Strong analytical and numerical reasoning skills.