Resident Lift Callout & Service Engineer - London

TK Elevator; Greater London; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

34 days holiday

Pension scheme

Health cash plan

Life Assurance 4x salary

Premium health apps

Subsidised gym membership

Enhanced maternity/paternity

Salary sacrifice (Electric Cars, Cycle

Long Service award

Employee Assistance Programme

Refer a friend scheme

Job summary

TK Elevator in London is seeking an experienced Lift Callout & Service Engineer for our Resident Sites team to service and maintain lifts across four Central London sites. You will respond to breakdowns, carry out safety checks and planning, and ensure paperwork is completed digitally according to TKE policies.

The role requires a UK driving license and NVQ3 in Lift Engineering, a proactive attitude, and a commitment to health and safety.

Qualifications

• NVQ3 in Lift Engineering or equivalent qualifications.
• Full UK Driving License and able to travel.
• Excellent working knowledge of major 3rd party equipment (traction & hydraulic).
• Effective verbal and written communication skills.
• The ability to use your initiative and work well with others.
• Positive attitude and receptive to change.
• Good customer-care skills.
• The ability to self-assess and take ownership of personal development.
• An advocate for H&S regulations in the workplace.

Responsibilities

• Respond to emergency breakdowns as directed, identify and rectify faults and report any concerns to the Area Service & Repair Manager.
• Ensure all digital applications on your tablet, and any other TKE administrative documentation are completed on time and within TKE policies and procedures.
• Servicing and maintaining customer lifts.
• Repairing or replacing lift parts.
• Carrying out safety checks and risk assessments.
• Planning and managing workload around assigned jobs.
• Maintaining van stock and ordering supplies through our supply chain.
• Recommending parts and equipment that need to be quoted or ordered to keep the lifts compliant.

Skills

NVQ3 Lift Eng

UK Driving License

Lift equipment knowledge

Verbal & written comms

Initiative & teamwork

Customer care

Self-development mindset

H&S awareness

Education

NVQ3 Lift Engineering

Job description

What We Expect

We are looking for an experienced and passionate Lift Callout & Service Engineer to join our Resident Sites team, who will be responsible for servicing and maintaining one of our major clients' lifts across their four Central London sites.

What We Expect

We are looking for an experienced and passionate Lift Callout & Service Engineer to join our Resident Sites team, who will be responsible for servicing and maintaining one of our major clients' lifts across their four Central London sites.

As a Resident Lift & Service Callout Engineer, your day to day will include:

• Respond to emergency breakdowns as directed, identify and rectify faults and report any concerns to the Area Service & Repair Manager.
• Ensure all digital applications on your tablet, and any other TKE administrative documentation are completed on time and within TKE policies and procedures.
• Servicing and maintaining customer lifts.
• Repairing or replacing lift parts.
• Carrying out safety checks and risk assessments.
• Planning and managing workload around assigned jobs.
• Maintaining van stock and ordering supplies through our supply chain.
• Recommending parts and equipment that need to be quoted or ordered to keep the lifts compliant.

Who we are looking for

• NVQ3 in Lift Engineering or equivalent qualifications
• Hold a full UK Driving License and able to travel
• Excellent working knowledge of all major 3rd party equipment (traction & hydraulic)
• Effective verbal and written communication skills
• The ability to use your initiative and work well with others
• Positive attitude and receptive to change
• Good customer-care skills
• The ability to self-assess and take ownership of personal development
• An advocate for H&S regulations in the workplace

What we offer

• Competitive salary paid on a monthly basis
• 34 days holiday, inclusive of bank holidays
• Attractive company pension scheme
• Health cash plan provided, allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody and more.
• Life Assurance Scheme - 4x annual salary
• Free access to premium health and wellbeing apps
• Subsidised gym membership
• Industry-leading enhanced maternity and paternity provision
• Multiple salary sacrifice benefits including Electric Cars and Cycle2Work
• Long Service award scheme, with holiday benefits
• Employee Assistance Programme
• Refer a friend scheme

Who we are

We are moved by what moves people, by what moves the world and in our ever-growing cities. Through honesty, transparency, and a commitment to colleagues and clients, they foster a culture of entrepreneurship, passion, and responsibility. With unique engineering expertise, we provide comprehensive support for urban mobility, ensuring safety and efficiency in vertical transportation throughout the lifecycle.

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