Resident Experience & Leasing Specialist

The Community Builders; Tees Valley; On-site; GBP 25,000 - 35,000; Full time

Job summary

A nonprofit real estate developer is seeking a Resident Specialist to enhance customer service for residents and guests. Responsibilities include leasing apartments, assisting with the moving process, and maintaining records for office operations. Ideal candidates will have customer service experience in property management and proficiency in software such as Microsoft Office. This role offers benefits including medical, dental, and retirement plans, ensuring support and growth within the organization.

Benefits

Medical, dental, and vision insurance

12 Paid Holidays & tenure-based PTO

403(b) retirement plan with company match

Qualifications

• Experience in Property/Hotel/Retail customer service, at least 1 year.
• Ability to learn and operate office systems.

Responsibilities

• Provide superior customer service to residents and guests.
• Show and lease apartments to prospective tenants.
• Assist in the moving process for residents.

Skills

Excellent Customer Service

Verbal and written communication skills

Ability to type at least 35 wpm

Proficiency with Microsoft Office

Education

High school graduate or GED equivalent

Customer service experience

Tools

Yardi

Microsoft Office

Job description

A nonprofit real estate developer is seeking a Resident Specialist to enhance customer service for residents and guests. Responsibilities include leasing apartments, assisting with the moving process, and maintaining records for office operations. Ideal candidates will have customer service experience in property management and proficiency in software such as Microsoft Office. This role offers benefits including medical, dental, and retirement plans, ensuring support and growth within the organization.