Resident Experience & Leasing Specialist

Greystar Management Services; Glasgow; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading real estate management firm in the UK is seeking a Property Manager to oversee community management and enhance resident experience. Responsibilities include providing exceptional customer service, coordinating maintenance, and marketing activities for the property. Ideal candidates will have excellent organizational skills and customer service experience. This full-time role requires adaptability and the ability to work well both independently and as part of a team.

Qualifications

• Experience in a customer-facing service delivery role is essential.
• Knowledge of UK health and safety requirements is beneficial.
• Ability to work autonomously and as part of a team.

Responsibilities

• Manage property and community, ensuring a positive resident experience.
• Deliver customer service and handle queries and complaints.
• Engage in marketing and administrative tasks related to the property.

Skills

Customer service skills

Relationship-building skills

Organisational skills

Numerical skills

Fluent English communication

Education

Good level of general education

Tools

Microsoft Office

Databases

Job description

A leading real estate management firm in the UK is seeking a Property Manager to oversee community management and enhance resident experience. Responsibilities include providing exceptional customer service, coordinating maintenance, and marketing activities for the property. Ideal candidates will have excellent organizational skills and customer service experience. This full-time role requires adaptability and the ability to work well both independently and as part of a team.