Resident Assistant

Cardiff Met; Cardiff; On-site; GBP 12,000 - 18,000; Full time

Job summary

Cardiff Met is seeking welcoming and enthusiastic students to join our halls teams as Resident Assistants. RAs live in our halls and help create a safe, inclusive community, supporting peers as they settle into university life and act as a key link between residents and University services.

You'll support daily hall operations, assist with events, inductions and Open Days, attend training, and help residents feel informed and connected. Applications may be submitted in Welsh or English.

Qualifications

• Open to current Cardiff Met students who live in or are willing to live in university halls.

Responsibilities

• Providing a visible, approachable and supportive presence within halls, offering guidance, information and signposting students to appropriate University support services.
• Building positive relationships with residents through regular welfare check-ins, flat forums and community engagement activities.
• Helping to create a safe, respectful and inclusive living environment where all students feel welcome and supported.
• Acting as a key link between residents and hall staff, gathering feedback and escalating concerns or issues where appropriate.
• Supporting the day-to-day operation of the halls through office-based duties, responding to general enquiries and assisting students, visitors and parents.
• Assisting with events, inductions, Open Days and other activities that help build a strong sense of community.
• Attending training sessions and staff development activities.

Skills

Communication skills

Job description

We are looking for welcoming and enthusiastic students to join our halls teams. Resident Assistants live within our halls of residence and play an important role in creating a safe, welcoming and inclusive community for students.

As an RA, you will support students as they settle into university life, provide peer support, help deliver community events and act as a key link between residents and University services. Working closely with the Halls Management Team, Security and other support services, you will help ensure residents feel informed, connected and supported throughout their time in halls.

You’ll make a difference by:

• Providing a visible, approachable and supportive presence within halls, offering guidance, information and signposting students to appropriate University support services.
• Building positive relationships with residents through regular welfare check-ins, flat forums and community engagement activities.
• Helping to create a safe, respectful and inclusive living environment where all students feel welcome and supported.
• Acting as a key link between residents and hall staff, gathering feedback and escalating concerns or issues where appropriate.
• Supporting the day-to-day operation of the halls through office-based duties, responding to general enquiries and assisting students, visitors and parents.
• Assisting with events, inductions, Open Days and other activities that help build a strong sense of community.
• Attending training sessions and staff development activities.

What you'll bring

This role is open to current Cardiff Metropolitan University students who live in, or are willing to live in, University halls of residence. If you do not currently have a halls booking, accommodation will be available.

You will play an active role in building a positive and supportive halls community, helping fellow students settle into university life and feel connected to those around them. You will bring enthusiasm, approachability and strong communication skills, alongside the professionalism needed to support residents and work collaboratively with the Halls Management Team and wider University services to help deliver a positive student experience.

Why become a Resident Assistant?

Being a Resident Assistant will give you the opportunity to develop skills such as communication, leadership, problem-solving and teamwork, while meeting and working with students and staff from across the University. You'll gain valuable experience in supporting student wellbeing, building your student community and delivering activities that enhance life in halls.

This is a rewarding opportunity to gain paid experience alongside your studies, make a meaningful contribution to the student community and help shape a positive residential environment for others.

Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.

Cardiff Metropolitan University is proud to be a Disability Confident employer and a signatory of the Armed Forces Covenant.

All applicants with disabilities, or those who are part of the Armed Forces community who during the shortlisting process meet the essential criteria for the role will be progressed to the next stage.

The University is committed to creating a highly inclusive culture. We offer family friendly and flexible working arrangements and a range of staff networks, forums and events to support and develop our people. We warmly welcome applications from those traditionally underrepresented in the higher education sector.

Why Work Here?

We invite you to join our collaborative community!

Dating back to 1865, we remain rooted in Wales with a global reach, offering you a world of opportunity. Our education, research and innovation deliver positive impact for equality, social inclusion and environmental sustainability, locally, nationally and internationally.

Are you ready to contribute to something remarkable?

Join us in helping us to progress and deliver real change.