Residence Manager, Luxury Serviced Apartments

Malmaison Belfast; Glasgow; On-site; GBP 30,000 - 45,000; Full time

Job summary

A premier hospitality property in Glasgow is seeking a skilled Residence Manager to ensure operational excellence and financial growth. This role involves overseeing a talented team, delivering exceptional guest experiences, and driving commercial performance. Candidates should have at least 2 years of hospitality management experience, strong P&L acumen, and a commitment to high service standards. Join us to lead one of Scotland's standout properties and contribute to a dynamic team.

Benefits

Award-winning training and development programs

Clear career progression opportunities

Qualifications

• Minimum 2 years’ experience in hospitality management.
• Strong understanding of P&L management, budgeting, and revenue optimization.
• Passion for delivering exceptional customer experiences.
• Skilled in leading diverse teams and performance management.
• Ability to identify growth opportunities and implement solutions.
• Knowledge of health & safety and compliance processes.
• Eligibility to work in the UK.

Responsibilities

• Deliver budgeted revenue and profit targets.
• Oversee all operational departments for seamless guest experiences.
• Drive commercial performance through sales and marketing.
• Recruit and retain top talent, fostering a positive culture.
• Ensure health, safety, and legal compliance.
• Represent the property within the local business community.

Skills

Proven Leadership

Commercial Acumen

Guest-Centric Mindset

People Management

Strategic Thinking

Operational Expertise

Flexibility & Resilience

Job description

A premier hospitality property in Glasgow is seeking a skilled Residence Manager to ensure operational excellence and financial growth. This role involves overseeing a talented team, delivering exceptional guest experiences, and driving commercial performance. Candidates should have at least 2 years of hospitality management experience, strong P&L acumen, and a commitment to high service standards. Join us to lead one of Scotland's standout properties and contribute to a dynamic team.