Residence Advisor

EF Education First; Bournemouth; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global educational organization in Bournemouth is seeking a Homestay Coordinator to expand and support their homestay community. The role focuses on connecting local families with international students, ensuring a safe and culturally enriching experience for both. Ideal candidates will be passionate about customer service and cultural exchange. This is a fixed-term position, requiring proactive communication and engagement with prospective host families.

Qualifications

• Passion for customer service and cultural exchange.
• Ability to connect with local families by phone.

Responsibilities

• Contact prospective host families to encourage them to join our network.
• Prepare written information for homestay providers.
• Work with providers to find suitable accommodation for students.
• Maintain homestay accommodation records.
• Provide pre-departure info to providers about arriving students.
• Attend local events to present benefits of hosting.
• Visit potential host homes for evaluations.

Job description

Your Role

EF Bournemouth International Language Campus is seeking a Homestay Coordinator to help grow and support our homestay community.

In this role, you’ll be connecting with local families, often by phone, to encourage them to join our network, while also placing international students in welcoming homes. The focus is on creating safe, supportive, and culturally enriching experiences that benefit both students and host families.

Position Details: FIXED TERM

40 hours a week

04 / 01 / 2026 -06 / 02 / 2026

If you are passionate about customer service, cultural exchange, and working with international students, we encourage you to apply.

At EF Education First, we believe the world is better when people strive to understand one another. With 600+ schools and offices in 50 countries, we offer immersive programs in language, travel, cultural exchange, and academics, turning dreams into global opportunities. Join us in our shared mission of opening the world through education.

Responsibilities

• Proactively contact prospective host families by phone to introduce EF, build relationships, and encourage them to join our homestay network
• Preparing written information to be given to prospective and current homestay providers
• Working with our homestay providers to find suitable accommodation for our language students while they study with us in the UK
• Processing & maintaining homestay accommodation records using the EF’s own accommodation database
• Providing pre-departure accommodation information to providers about arriving students
• Attend local events or organize info sessions at community centres to present the benefits of hosting international students
• Visit potential host homes, check living standards, assess cultural compatibility, and complete safety evaluations
• Respond quickly to host-student