Resettlement and Support Worker

Web Recruit Ltd; Greater London; On-site; GBP 32,000; Full time

Job summary

A charity dedicated to combating homelessness is seeking a Resettlement and Support Worker in Richmond upon Thames, Greater London. This role involves providing hostel-based services and coordinating support for individuals with complex needs. Ideal candidates will have experience working with homeless individuals, an understanding of homelessness issues, and strong IT skills. This position includes a rota system with weekend shifts. Competitive salary and benefits package offered.

Benefits

Salary of £31,549 per annum

34 days’ holiday increasing with length of service

Pension scheme

Employee Assistance Programme

Cycle to work scheme

Refer a friend bonus scheme

Qualifications

• Relevant experience working with rough sleepers.
• Understanding homelessness causes and pathways.
• Experience with assessment and support systems.

Responsibilities

• Provide hostel-based services.
• Coordinate support for rough sleepers with complex needs.
• Work on a rota system including weekends.

Skills

Experience working with homeless people

Understanding of homelessness pathways

Experience in support systems for vulnerable people

Ability to handle challenging behavior

Knowledge of welfare benefits and housing law

IT skills

Time management skills

Job description

Overview

Resettlement and Support Worker — Richmond upon Thames, Greater London • 37.5 Hours per week

About Us

We are SPEAR, a charity dedicated to helping homeless people in South and West London find secure accommodation and work towards a positive future. For 30 years, we’ve worked tirelessly to support homeless people to recover from their personal issues and break down the barriers that they face. We recognise that homelessness is much more than just a housing issue, so we provide a range of accommodation and support services to help people reach their full potential.

We’re now looking for a Resettlement and Support Worker to join our team on a full-time, permanent basis.

The Benefits

• Salary of £31,549 per annum
• 34 days’ holiday (inclusive of bank holidays) increasing with length of service
• Pension scheme
• Access to a free Employee Assistance Programme
• A range of benefits, including a cycle to work scheme and staff wellbeing sessions
• Refer a friend bonus scheme

This is a superb opportunity for an individual with drive, focus and a desire to work with our outstanding charity to help us to combat homelessness. You’ll discover a passionate, supportive environment where the entire team is working towards the same goals and is dedicated to making positive change and producing great results.

The Role

As a Resettlement and Support Worker, you will be part of a professional and experienced team and will be responsible and accountable for the provision of hostel-based services and the effective co-ordination of support to rough sleepers with complex needs.

This role will require you to work on a rota system. Saturdays and Sundays will be a core part of your weekly rota. Shifts are 8am to 3.30pm or 2.30pm to 10pm and will include weekends.

About You

To be considered for the role of Resettlement and Support Worker, you will have:

• Relevant experience, either paid or voluntary, working with homeless people or rough sleepers
• An understanding of the causes of, and pathways out of, homelessness
• Experience of assessment and support systems for vulnerable people, including key working
• The ability to work with clients who may display challenging behaviour and who have complex needs
• Basic knowledge of appropriate legislation, including welfare benefits and housing law
• Basic knowledge of health and safety requirements in the workplace
• Solid IT skills
• The ability to represent SPEAR appropriately at all times and work professionally with external agencies
• An understanding of confidentiality needs within the organisation and the ability to apply them
• The ability to manage your time in a busy and pressurised environment

For further and more detailed information on the role and person specification, please review the Job Description.

Equality and Inclusion

SPEAR is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business, and we believe that the more inclusive our environment is, the better our work will be.

At SPEAR, we welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so we need diverse people to tackle them.

How to Apply

If you’re seeking your next challenge as a Resettlement and Support Worker, please apply via the button shown.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.