Reservations Manager

Talent Hive; Milton Keynes; On-site; GBP 29,000 - 35,000; Full time

Job summary

A leading hotel recruiter seeks a Reservations Manager for a 4-star country hotel in Milton Keynes. The ideal candidate will have previous experience in hotel reservations and be responsible for maximizing revenue and maintaining high customer service standards. The role includes mentoring the reservations team and ensuring optimal room occupancy through effective management strategies. Competitive salary up to £35,000, along with a bonus and various staff benefits.

Benefits

10% Bonus

Discounted hotel benefits

Free staff meals

Onsite free parking

Qualifications

• Previous experience within a hotel's reservations and reception department is required.
• Knowledge and experience with OTA's and other distribution channels.
• Responsible for guiding and mentoring the Reservations team.

Responsibilities

• Maximize hotel's revenue and drive team standards.
• Work closely with the sales team.
• Oversee the reservations team and ensure high standards.

Skills

Experience with hotel reservations

Knowledge of OTA's

Team mentoring

Sales and customer service

Job description

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The Company

• A beautiful, independent hotel
• 4* Country Hotel
• A quality operation with first class facilities
• Hotel team of passionate individuals focussed on high standards

The Package

• Up to £35,000 per annum
• 10% Bonus
• Discounted hotel benefits
• Free staff meals
• Onsite free parking

The Job Role

• To maximize the hotels revenue and drive the standards of the team
• To work closely with the sales team and oversee the reservations team
• Ensuring the highest standards of sales and customer service delivered at all times
• A Revenue Manager to develop and implement revenue management strategies to optimise room occupancy and revenue, along with overseeing the reservations process

The Requirements

• The ideal reservations manager will have previous experience within a hotel's reservations and reception department
• Knowledge and experience with OTA's and other distribution channels
• Responsible for guiding and mentoring the Reservations team

The Location

• Milton Keynes

Contact Details

TH Contact Details:

Consultant: Paige Jarratt

Email: [e-mail]

Telephone: [phone]

We at Talent Hive are specialist recruiters within the Hospitality & Catering sector, if you would like a confidential chat about your career, please contact us on 0121 448 2260.