Reservations & Front Desk Pro — London Dining & Events

Hospitality & Catering Solutions; City of Westminster; On-site; GBP 30,000 - 35,000; Full time

Job summary

A renowned restaurant and event venue group in the City of Westminster is seeking an experienced Reservations and Reception Agent. The ideal candidate will excel in managing reservations, provide exceptional guest service, and thrive under pressure. Benefits include a competitive salary of £15.21 per hour, significant discounts, internal training, and generous pension schemes. Join a distinctive and forward-thinking team in a highly successful operation.

Benefits

Competitive salary based on £15.21 per hour

50% discount on restaurant dining

Generous pension schemes

Free meals on duty

Childcare schemes

Internal training and development opportunities

Qualifications

• Experience in high-profile event companies is desirable.
• Familiarity with reservation systems is advantageous.
• Strong relationship-building skills with guests and colleagues.

Responsibilities

• Manage reservations efficiently at head office.
• Provide excellent service at the restaurant front desk.

Skills

Excellent written and spoken English

Experience in award-winning restaurants

Ability to build relationships

Familiarity with reservation systems

Thrives under pressure

Tools

OpenTable

Quadranet

Collins

Job description

A renowned restaurant and event venue group in the City of Westminster is seeking an experienced Reservations and Reception Agent. The ideal candidate will excel in managing reservations, provide exceptional guest service, and thrive under pressure. Benefits include a competitive salary of £15.21 per hour, significant discounts, internal training, and generous pension schemes. Join a distinctive and forward-thinking team in a highly successful operation.