Reservations Assistant - Casual (April - August)

Compass Group UK; United Kingdom; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading hospitality group in the United Kingdom is looking for a Reservations Assistant for the Summer Opera Festival 2026 at Glyndebourne Opera House. The role requires managing dining reservations, handling customer enquiries, and liaising with kitchen and front-of-house teams. Ideal candidates should be organised, reliable, and possess excellent communication skills. This casual position offers competitive hourly pay and the chance to work at a renowned cultural venue. Flexibility and weekend availability are essential.

Benefits

£10.90 – £12.71 per hour

Weekly paid tronc

Free shuttle bus from Lewes Station

Free onsite parking

Opportunity to work at Glyndebourne

Qualifications

• Ability to manage dining reservations and handle customer enquiries.
• Experience in customer service or reservations is beneficial but not essential.
• Flexibility to work weekends and varying hours is necessary.

Responsibilities

• Manage dining reservations and handle enquiries via phone and email.
• Input booking information accurately and liaise with teams.
• Ensure a smooth guest experience during the Festival.

Skills

Excellent communication skills

Organisational skills

Attention to detail

Ability to work under pressure

Positive attitude

Job description

Reservations Assistant - Summer Opera Festival 2026

Glyndebourne Opera House | Sussex

Glyndebourne Opera House, set in the beautiful Sussex countryside, is one of the world’s most iconic cultural venues, renowned for its opera, elegant dining, and famous summer picnics. Dining at Glyndebourne delivers high-quality hospitality across restaurants, bars, private dining spaces and outdoor catering. We are recruiting a Reservations Assistant to join our team for the Summer Opera Festival, running from April to August 2026.

This is a casual position, with hours varying week to week based on business needs. During the Festival we operate seven days a week, so flexibility is essential, including regular weekend work. The role includes managing dining reservations, handling customer enquiries via phone and email, accurately inputting booking information, and liaising with front‑of‑house and kitchen teams to ensure a smooth guest experience. Specific duties will be aligned to your experience and aptitude.

We are looking for organised, reliable individuals with excellent communication skills, strong attention to detail, and a positive can‑do attitude. The ability to work calmly under pressure and as part of a team is essential. Previous customer service or reservations experience is beneficial but not essential, as training will be provided.

What We Offer

• £10.90 – £12.71 per hour
• Weekly paid tronc
• Free shuttle bus from Lewes Station
• Free onsite parking
• The opportunity to work at one of the UK’s most iconic cultural venues

Interviews will be held in February 2026. If your application is successful, we will be in touch at the beginning of February 2026 to invite you to interview.

Part of Compass Group UK & Ireland, Restaurant Associates is proud to be an inclusive employer, committed to supporting and developing our people.

Apply today to be part of an unforgettable summer at Glyndebourne.