Reservations Assistant - Casual (April - August)

Compass Group; Forest Row; On-site; GBP 40,000 - 60,000; Part time

Job summary

A renowned cultural venue is seeking a Reservations Assistant for the Summer Opera Festival running from April to August 2026. The successful candidate will manage dining reservations, handle customer enquiries, and ensure a smooth guest experience. This casual position requires reliability, excellent communication, and teamwork. Previous customer service experience is beneficial but not essential, as training will be provided. Join us for an unforgettable summer at Glyndebourne and enjoy flexible hours along with competitive pay.

Benefits

£10.90 - £12.71 per hour

Weekly paid tronc

Free shuttle bus from Lewes Station

Free onsite parking

Work at an iconic cultural venue

Qualifications

• Organised and reliable individual with a positive attitude.
• Previous customer service or reservations experience is beneficial.
• Willing to learn and receive training.

Responsibilities

• Manage dining reservations and handle customer inquiries.
• Input booking information accurately.
• Liaise with front-of-house and kitchen teams.

Skills

Excellent communication skills

Attention to detail

Ability to work under pressure

Organisational skills

Job description

Reservations Assistant - Summer Opera Festival 2026

Glyndebourne Opera House | Sussex

Glyndebourne Opera House, set in the beautiful Sussex countryside, is one of the world's most iconic cultural venues, renowned for its opera, elegant dining, and famous summer picnics. Dining at Glyndebourne delivers high-quality hospitality across restaurants, bars, private dining spaces and outdoor catering. We are recruiting a Reservations Assistant to join our team for the Summer Opera Festival, running from April to August 2026.

This is a casual position, with hours varying week to week based on business needs. During the Festival we operate seven days a week, so flexibility is essential, including regular weekend work. The role includes managing dining reservations, handling customer enquiries via phone and email, accurately inputting booking information, and liaising with front-of-house and kitchen teams to ensure a smooth guest experience. Specific duties will be aligned to your experience and aptitude.

We are looking for organised, reliable individuals with excellent communication skills, strong attention to detail, and a positive can-do attitude. The ability to work calmly under pressure and as part of a team is essential. Previous customer service or reservations experience is beneficial but not essential, as training will be provided.

What We Offer

• £10.90 - £12.71 per hour
• Weekly paid tronc
• Free shuttle bus from Lewes Station
• Free onsite parking
• The opportunity to work at one of the UK's most iconic cultural venues

Interviews will be held in February 2026.
If your application is successful, we will be in touch at the beginning of February 2026 to invite you to interview.

Part of Compass Group UK & Ireland, Restaurant Associates is proud to be an inclusive employer, committed to supporting and developing our people.

Apply today to be part of an unforgettable summer at Glyndebourne.