Researcher

Tlt Llp; Bristol; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

A prominent law firm in the UK is seeking a skilled Researcher to support legal and business research activities. The successful candidate will have a strong background in legal research, excellent communication skills, and the ability to manage multiple priorities. This role offers a competitive salary, flexible working arrangements, and significant professional growth opportunities.

Benefits

25 days holiday (increasing to 30 with service)

Private medical insurance

Flexible working arrangements

Qualifications

• A degree or equivalent professional experience in Business, Research, or Information Management.
• Highly experienced in online research.
• Strong communication skills to scope research requests.

Responsibilities

• Undertake a full range of legal research to assist lawyers.
• Provide research support to business development activities.
• Manage day-to-day flexible and responsive legal research service.

Skills

Problem solving

Online research

Interpersonal communication

Time management

Customer service

Education

Degree in Business, Research, or Information Management

Tools

Legal databases

Business databases

Presentation software

Job description

Our Researchers work closely with colleagues across all parts of our business, helping to turn data and information into insight to support our clients. The Research Team, with the firm's Knowledge Lawyers, deliver both legal and business research to support client activity, business development and sector and strategic research. The Research Team also help manage TLT's extensive programme of current awareness and horizon scanning, as well as a wide variety of digital resources. Working as part of the Research Team, reporting to the Research Manager (Legal) you will be responsible for:

Responsibilities

• Undertaking a full range of legal research to provide daily support to assist our lawyers with providing timely advice to clients.
• Providing research support to the Research Manager (Business Intelligence) to assist with business development activities when required.
• Liaising with and supporting our Knowledge Lawyers in their research and information needs.
• Providing support to Research Management to deliver team and firmwide projects and priorities for the benefit of all TLT staff and clients.
• Providing a proactive current awareness and horizon scanning service, using technology to monitor news and client developments, tracking cases, legislation and policy.
• Supporting our range of Horizon Scanning services delivered directly to our key and strategic clients.
• Empowering end users to engage with and maximise usage of our legal research resources (digital & print) effectively through trialling, promotion and training.
• Supporting and advising on knowledge sharing behaviours amongst the wider firm.
• Building a strong network with staff at all levels across the organisation as a trusted adviser for knowledge and business research related activities.
• Be a champion for Research, our projects and products and maintain and update knowledge resources.
• Some inter-office travel may be required.
• Any other task as directed by Research and/or MLS Management.

Research request management

• Work with Researcher colleagues to maintain a day-to-day flexible and responsive legal research service by responding to research requests and queries across TLT using the firmwide workflow software.
• Escalate complex requests, collaborate, and communicate workload with Research Management.

Team support

• Work together with other members of the team to support firm knowledge projects.
• Proactively share skills, peer-review and provide feedback with colleagues.
• Demonstrate and role model the TLT Values.

TLT identified the creation of the Managed Legal Service team as a critical element of the firm's strategy. Managed Legal Services is a rapidly growing team that provides a range of services and legal resources supporting all business groups across the firm. MLS sits firmly at the centre of the TLT future way of working and will enable the firm to: Meet client expectations relating to our operational expertise and capabilities. Enable us to improve our competitiveness and the value offered to our clients. Diversify our product offerings; increasing our responsiveness to future opportunities and helping us to win more work. Enable us to maximise efficiencies in our business, building on the successes and experience in each group. More systematically resource & be able to handle peaks in demand.

Qualifications

• A degree or equivalent professional experience in Business, Research, or Information / Knowledge Management (or relevant discipline);
• A can-do mentality and practical approach to problem solving.
• Understands research and has relevant experience of knowledge, information and research in a professional services environment;
• Highly experienced and confident in undertaking online research using a wide variety of legal and business databases.
• Energetic and enthusiastic about new technologies and ways of working.
• Ability to develop a good understanding of the work of TLT's sectors and groups to appreciate internal clients' information needs, to identify relevant knowledge and effectively draft/edit summaries and disseminate such content.
• Ability to build a credible reputation as a trusted adviser on business research matters, both within the immediate team and amongst internal clients.
• Ability to manage demanding workloads with strict deadlines.
• Exceptional time management, planning and organisational skills, a methodical approach and attention to detail.
• Committed to high quality customer service.
• Strong inter-personal communication skills with the ability to effectively scope research requests from clients, negotiate deadlines, and present research results at all levels of the organisation.
• Excellent written and technical skills to deliver results in relevant formats including data driven, written reports, slide-deck presentations, visualisations. Experience with contributing to professional reports / written material desirable.
• Ability to work flexibly as a collaborative and supportive team member and able to work independently using own initiative when required, maintaining a positive, solutions-focused attitude.

Fast paced, fast growing and forward thinking, TLT is the law firm that helps clients stay one step ahead, and we do the same for our people.

We work with high profile clients in innovative sectors. With local, national and international reach, we have over 1,800 people in offices across the UK and a network of partner firms across Europe, India and the US. TLT was named Law Firm of the Year at the Legal Business Awards 2023. This marks the third year in a row the firm has taken away this accolade in industry awards - having previously been named Law Firm of the Year at The Lawyer Awards in 2021 and the British Legal Awards in 2022. Our purpose is to protect, prepare and progress our clients for what comes next and it's essential that we do the same for our people, our planet and our communities too. In our open and collaborative culture, we encourage everyone to be their whole self, to have a voice and to contribute.

This is a permanent full-time role attached to a TLT Office in the Research Team, which sits within the Managed Legal Services group. Part time applications will be considered.

Benefits and Working Arrangements

We value our employees highly and we want you to feel valued. You'll receive a competitive salary with an annual pay review. You will also have access to an extensive range of benefits via our flexible benefits scheme including 25 days holiday (which will increase to 30 days based upon length of service) and private medical insurance. At TLT we have a progressive fully flexible working approach. We empower our people to work in a place and at a time that meets their needs, those of their clients and of the wider team and firm. Part of this agile approach is a focus on hybrid working and supporting the work/life balance of our people. We're happy to talk about how flexible working can work for you and this role.