Research Consultant

quantilope GmbH; Greater London; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A market research company in London is hiring a Research Consultant to empower clients through training and research support. This role requires experience in survey-based marketing research, strong quantitative skills, and effective communication. Remote work and flexible hours are offered.

Benefits

Flexible work environment

Ongoing learning budget

Private Health Insurance

Diverse & inclusive community

Team bonding events

Qualifications

• 3+ years of experience in survey-based marketing research in the UK.
• Strong theoretical and practical knowledge of study and questionnaire design.
• Ability to thrive under pressure in project management.

Responsibilities

• Train new customers on software and encourage independent use.
• Guide clients through complex research needs.
• Conduct research projects from concepts to recommendations.

Skills

Quantitative market research

Survey design

Communication skills

Project management

Education

Degree in economics, social sciences or psychology

Tools

Market research software

Job description

Introduction:

As a Research Consultant on Customer Success Team, you'll play a crucial role in empowering our clients—many of the world's leading brands—with your guidance and professional support to manage their projects to success with the help of our Agile Insights Platform. Your deep knowledge of communication and research methods will make a direct and visible impact on our business.

Are you curious and want to shoot for the stars, open to giving and receiving feedback, hungry for empowerment and always taking a hands‑on approach? Well then we want to chat. quantilope automates consumer research to unlock high quality insights with speed & ease. We’re a fast growing organization looking for the right people to join our team.

Keep scrolling to learn more.

What you will be doing:

• You train new customers on our software and inspire them to use it independently.
• Guide clients through complex research needs through sophisticated online survey design.
• You delight and surprise our clients with bespoke and novel insights and approaches.
• Become a product expert and effectively respond to customer inquiries.
• Conduct research projects from research concepts to giving recommendations.
• Act as a trusted partner, ensuring our software becomes an essential part of your clients' daily work.

Who you are:

• You are passionate about quantitative market research and new, agile software technologies.
• You have earned a degree in economics, social sciences or psychology with a focus on market research, marketing or statistics.
• You have 3+ years of experience in survey-based marketing research in the UK (e.g. pricing, advertising impact, product innovation, packaging design, branding).
• You have strong theoretical and practical knowledge of study and questionnaire design.
• You have a firm grasp of quantitative methods like A/B tests, MaxDiff, TURF, Conjoint, Van Westendorp, and Implicit/System 1.
• You have exceptional project management skills and the ability to thrive under pressure.
• You have excellent consulting and communication skills with a winning presence.

Nice to have:

• Experience with market research software/ platforms.
• German skills.
• Tracking Experience.

Our Tech Stack:

Benefits of working at quantilope:

• Flexible work environment: With flexible PTO, flexible working hours and remote/hybrid opportunities, we believe you can succeed from anywhere. Did we mention that everyone has the opportunity to work abroad for up to 6 weeks per year?
• Ongoing learning: With our dedicated learning budget for every team and company-wide workshops with the best in the biz, we believe in providing our employees with all the tools they need to excel.
• Wellness is key: We offer Private Health Insurance & Pension plan options as well as the support of certified mental health first aiders. We also have Quantiwell days which are global mental health days twice a year where the whole company takes a day for themselves.
• Diverse & inclusive community: Our team spans the globe, driving diverse ways of working and thinking. With the help of an incredible Community Committee, we are committed to advancing education and awareness.
• Team bonding: Team offsites, summer and holiday parties.. .where in the world will we bring the team together next? We’re all working hard and know how important it is to have fun along the way.