Repairs Supervisor

Nuco Solutions Ltd; Greater London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading housing association in Greater London is looking for an experienced Repairs Supervisor to manage directly employed trade operatives. This role focuses on maintaining high productivity and service quality while delivering customer-focused repairs. Responsibilities include coordinating operatives, conducting inspections, and ensuring compliance with policies. The ideal candidate has supervisory experience in repairs, a relevant trade qualification, and a full UK driving licence. Benefits include pension contributions, life cover, and generous leave.

Benefits

Up to 6% pension contributions

4x salary life cover

29 days annual leave + bank holidays

Free eye tests

Van and fuel card provided

Discounts on retailers

Qualifications

• Experience in a reactive repairs environment with directly employed operatives.
• Building maintenance experience, preferably in social housing.
• Willingness to work out-of-hours when required.

Responsibilities

• Support the Repairs Service Manager in delivering a first-class repairs service.
• Coordinate with Repairs Schedulers to deploy operatives efficiently.
• Ensure repairs are completed on time and to high standards.

Skills

Supervisory experience

Communication

Teamwork

Motivating staff

Education

Educated to GCSE level or equivalent

Trade qualification (C&G, NVQ Level 2, or Built Environment HNC)

Tools

Word

Excel

Outlook

Job description

Job description

Our client is a leading housing association seeking an experienced Repairs Supervisor to manage and lead directly employed trade operatives. This role is key to maintaining high productivity, service quality, and safety, while delivering a customer-focused repairs service. The role may include out-of-hours working on a rota to support emergency repairs when required.

Role and responsibilities

• Support the Repairs Service Manager in delivering a first-class repairs and maintenance service.
• Coordinate with Repairs Schedulers to deploy operatives efficiently and monitor performance.
• Ensure repairs are completed on time, to high standards, and within budget, while keeping staff safe, motivated, and empowered.
• Conduct pre- and post-inspections for quality, efficiency, and compliance with policies and regulations.
• Inspect works on-site, manage complaints, and ensure high levels of customer satisfaction.
• Promote and adhere to policies including Equal Opportunities, health & safety, and staff management.
• Support environmental policies and maintain up-to-date knowledge of legislation, best practice, and IT systems related to repairs.
• Monitor materials, stock usage, and operative performance against targets and budget forecasts.
• Undertake other duties as required.

Requirements

• Supervisory or line management experience in a reactive repairs environment with directly employed operatives.
• Building maintenance experience (social housing preferred) and familiarity with mobile technology and IT systems (Word, Excel, Outlook).
• Strong communication, teamwork, and ability to motivate staff.
• Willingness to work out-of-hours when required.
• Trade qualification (C&G, NVQ Level 2, or Built Environment HNC).
• Educated to GCSE level or equivalent.
• Full UK Driving Licence.

Benefits

• Up to 6% pension contributions
• 4x salary life cover
• 29 days annual leave + bank holidays
• Free eye tests
• Van and fuel card provided
• Discounts on high street and online retailers