Repairs Scheduler: Drive Timely Home Maintenance

Selwood Housing Society Limited; Trowbridge; On-site; GBP 30,000 - 40,000; Full time

Job summary

A community housing organization in Trowbridge is seeking a Planner to coordinate their repairs and maintenance service. In this role, you will manage operative diaries, prioritize appointments, and liaise with teams to ensure efficient service delivery. Ideal candidates will have experience in diary management, scheduling software, and a customer-focused environment. Benefits include competitive salary and generous holiday entitlement.

Benefits

Competitive salary

Generous holiday entitlement

Life assurance

Flexible working opportunities

Competitive pension

Cycle to work scheme

Ongoing training and development

Supportive team environment

Qualifications

• Experience of diary management is required.
• Knowledge of appointment scheduling software is necessary.
• Previous experience in a customer-focused environment is essential.

Responsibilities

• Manage operative diaries and schedule repairs using DRS and other systems.
• Prioritise appointments based on urgency and location.
• Liaise with teams to ensure smooth service delivery.

Skills

Diary management

Appointment scheduling

Customer service

Microsoft Office proficiency

Education

GCSE's including grade 4/C or above in English and Maths

Job description

A community housing organization in Trowbridge is seeking a Planner to coordinate their repairs and maintenance service. In this role, you will manage operative diaries, prioritize appointments, and liaise with teams to ensure efficient service delivery. Ideal candidates will have experience in diary management, scheduling software, and a customer-focused environment. Benefits include competitive salary and generous holiday entitlement.