Repairs Planning Officer – Social Housing (Hybrid)

Michael Page (UK); City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A well-established housing association is seeking a Repairs Planning Officer in London. This temporary role may lead to permanent employment. Key responsibilities include scheduling repairs, managing customer inquiries about damp and mould, and liaising with contractors. Candidates should have a strong background in social housing repairs, excellent communication skills, and a proactive problem-solving approach. Hybrid working conditions will apply, with occasional travel to various sites across the UK.

Benefits

Competitive hourly rate

Temporary ongoing position

Opportunity in the Housing industry

Responsibilities

• Plan and schedule day-to-day repairs and maintenance tasks.
• Manage cases of damp and mould ensuring compliance.
• Raise and close work orders accurately using systems.
• Liaise with contractors for timely completion of tasks.
• Provide excellent customer support in queries resolution.
• Monitor job progress and update systems accordingly.
• Travel occasionally to different work sites.

Skills

Proven experience in social housing repairs planning or scheduling

Strong organisational and IT skills

Excellent communication and customer service skills

Proactive problem solving

Knowledge of health and safety regulations

Ability to manage workload independently

Knowledge of voids, damp & mould processes

Job description

A well-established housing association is seeking a Repairs Planning Officer in London. This temporary role may lead to permanent employment. Key responsibilities include scheduling repairs, managing customer inquiries about damp and mould, and liaising with contractors. Candidates should have a strong background in social housing repairs, excellent communication skills, and a proactive problem-solving approach. Hybrid working conditions will apply, with occasional travel to various sites across the UK.