Repairs Planner - £17 Per Hour

Regen Solutions; Loughton; On-site; GBP 100,000 - 125,000; Full time

Job summary

A property services company in Loughton is seeking an experienced Repairs Planner for a 12-month maternity cover contract starting in January. The role involves scheduling and managing repairs for housing stock, liaising with residents and contractors, and ensuring service delivery aligns with customer satisfaction targets. Candidates should have previous experience in similar roles, strong organisational skills, and be able to manage high workloads effectively. This position offers £17 per hour.

Qualifications

• Previous experience in a Repairs Planner or similar coordination role.
• Background in social housing or maintenance environments is preferred.
• Experience using scheduling or repairs management systems is necessary.

Responsibilities

• Schedule and coordinate reactive and planned repairs for housing stock.
• Manage operatives' diaries for maximum productivity.
• Act as a key contact for residents regarding repairs.
• Monitor job progress and resolve scheduling issues.

Skills

Strong organisational and time-management skills

Confident communicator

Excellent customer service skills

Ability to work well under pressure

Competent IT skills

Job description

Job Title: Repairs Planner

Location: Loughton

Contract: 12-Month Fixed Term (Maternity Cover)

Start Date: January

Rate: £17 per hour

Overview

We are currently recruiting for an experienced Repairs Planner to join a busy property services team based in Loughton. This is a 12-month maternity cover position starting in January and offers an excellent opportunity to work within a fast-paced repairs and maintenance environment.

Key Responsibilities

• Scheduling and coordinating reactive and planned repairs for housing stock
• Managing operatives' diaries to ensure maximum productivity and service delivery
• Acting as a key point of contact for residents, handling repair enquiries professionally and efficiently
• Liaising with contractors, supervisors, and internal teams to ensure jobs are completed within agreed timescales
• Monitoring job progress, updating systems accurately, and resolving scheduling issues
• Ensuring repairs are delivered in line with service level agreements and customer satisfaction targets

Skills & Experience Required

• Previous experience in a Repairs Planner, Scheduler, or similar coordination role
• Background in social housing, property services, or maintenance environments preferred
• Strong organisational and time-management skills
• Confident communicator with excellent customer service skills
• Ability to work well under pressure and manage high volumes of work
• Competent IT skills, with experience using scheduling or repairs management systems

What's on Offer

• £17 per hour
• 12-month fixed-term contract (maternity cover)
• Office-based role in Loughton
• Opportunity to join a supportive and professional team

If you are an experienced Repairs Planner available to start in January and looking for a fixed-term opportunity, we would be keen to hear from you.