Repairs Manager - Social Housing

Tristone Nash; Bristol; On-site; GBP 40,000 - 55,000; Full time

Job summary

A social housing provider in Bristol is seeking a Repairs Manager for a 9-month contract. The successful candidate will oversee contract management, ensuring high-quality service delivery while managing damp and mould related repairs. Strong operational management and social housing experience are essential. Submission of a CV is required for consideration.

Qualifications

• Significant experience in property related management such as damp and mould.
• A proven track record in delivering customer satisfaction.
• Experience in effective partnerships with external organisations.
• Strong contract and project management experience.

Responsibilities

• Provide effective contract management for outsourced services.
• Manage delivery of D&M solutions and liaise with contractors.
• Work closely with Admin team to manage workflows.
• Lead surveyors in diagnosing technical solutions.
• Be the escalation point for structural repair reports.
• Manage the damp and mould budget and compile KPI reports.
• Lead on disrepair claims linked to damp and mould.

Skills

Contract management

Customer service

Project management

Partnership building

Job description

Overview

We are working with a social housing provider, who are looking to recruit a Repairs Manager on a contract basis for 9 months.

Responsibilities

• Providing effective contract management to ensure outsourced services deliver a high-quality
• Managing the contractor's delivery of D&M solutions. Liaise with contractors to agree works, address orders, and ensure quality through pre/post work inspections
• Working closely with the Admin team to manage live jobs, arranging workflows with repair partners and keeping customers fully updated.
• Leading the surveyors in accurately diagnosing, and management of technical D&M solutions whilst considering all repairs needed.
• Being the point of escalation on reports outlining structural and/or repair-based solutions to treat D&M.
• Managing the damp and mould budget team budget plan and compile budget/KPI reports as required.
• Leading on disrepair claims related to damp and mould ensuring the legal team have the right information within the relevant timescales and repairs are completed as required.

Qualifications

• Significant experience in property related Property Management such as damp and mould, responsive and/or planned maintenance.
• A proven track record of providing excellent customer service and maximising customer satisfaction within value for money framework.
• Experience of building effective partnerships and links with a range of external organisations.
• Strong contract and project management experience.

We are looking for a strong Operational Manager with a wealth of social housing experience who has

To apply for this position, please submit your CV