Repairs Administrator - East London - Construction

RG Setsquare; Chigwell; On-site; GBP 25,000 - 30,000; Full time

Job summary

A main contractor in East London is seeking a Repairs Administrator to manage client accounts and respond to maintenance enquiries. The role involves ensuring effective communication with customers and contractors, handling urgent requests, and maintaining accurate records of works orders. The ideal candidate should have strong customer service and administrative skills. This position offers a competitive salary and an opportunity to join a dynamic team in a growing company.

Qualifications

• Experience in a similar administrative role in repairs or maintenance.
• Ability to handle customer queries efficiently.
• Strong organizational skills to manage client accounts.

Responsibilities

• Run set client accounts and manage queries and quotes.
• Respond to all enquiries related to repairs promptly.
• Maintain accurate records of works orders within targets.

Skills

Customer service

Administrative skills

Communication skills

Job description

I am currently in need of a Repairs Administrator to join a main contractor based in East London who provide multiple services within construction, maintenance and installation works with a current turnover of 60 million.

Duties will include -

Running of set client accounts and dealing with queries, quotes, admin

Respond to all enquiries regarding repairs, giving general advice and assistance and ensuring an effective response to requests for repairs and maintenance services.

Respond promptly to emergency and urgent maintenance queries to safeguard customers and property.

Answer telephone calls/emails from contractors and help with any job queries and enquiries and maintain good customer relations

Ensure all works orders are completed and recorded accurately within agreed targets.

My client are looking to pay a competitive salary and are looking to start the suitable candidate ASAP.

If you are keen to get more details on the position please send me a copy of your CV to (url removed)

RG Setsquare is acting as an Employment Agency in relation to this vacancy.