Repairs Administrator

Service Care Solutions; Long Stratton; On-site; GBP 26,000; Full time

Job summary

A reputable housing provider in Long Stratton seeks a Repairs Administrator for a 6-month fixed term contract. This role requires strong administrative skills, excellent organizational ability, and a commitment to providing outstanding customer service. Key responsibilities include managing repair requests, scheduling appointments, and liaising with tenants and contractors. A great opportunity for someone who enjoys a dynamic work environment.

Qualifications

• Previous experience in repairs, maintenance, housing, call centre or general administration.
• Comfortable using IT systems and working in a customer-facing environment.
• Able to start at short notice and commit to the full 6-month FTC.

Responsibilities

• Act as the first point of contact for tenants regarding repair requests.
• Log, track and update repairs accurately using internal systems.
• Schedule and coordinate appointments for operatives and contractors.
• Follow up on outstanding repairs and ensure timely completion.
• Raise purchase orders and process invoices.

Skills

Strong administrative skills

Excellent organizational skills

Confident communicator

Problem-solving

Customer service experience

Job description

Repairs Administrator - Stratton, Norfolk

Salary: £25,725
Contract: 6-month Fixed Term Contract
Hours: Full time

I'm currently working on behalf of a well-regarded housing provider who is seeking a Repairs Administrator to join their busy property services team on a 6-month fixed term contract. This is an excellent opportunity for someone with strong administrative skills who enjoys fast-paced work, problem-solving, and providing great customer service.

Key Responsibilities

• Act as the first point of contact for tenants, contractors and stakeholders regarding repair requests
• Log, track and update repairs accurately using the organisation's internal systems
• Schedule and coordinate appointments for operatives and contractors
• Follow up on outstanding repairs and ensure timely completion
• Raise purchase orders and process invoices
• Support the wider property services team with general administration and reporting

About You

• Previous experience in repairs, maintenance, housing, call centre or general administration
• Excellent organisational skills with strong attention to detail
• Confident communicator with the ability to manage multiple tasks at once
• Comfortable using IT systems and working in a customer-facing environment
• Able to start at short notice and commit to the full 6-month FTC

If you're looking for a role where no two days are the same and you enjoy supporting tenants and teams to keep services running smoothly, I'd love to hear from you.

To apply or find out more, please contact:

George Westhead - Recruitment Consultant, Service Care Solutions