Repairs Admin

Build Recruitment; City Of London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A recruitment firm is seeking a Repairs Admin in Chigwell to provide administrative support across various contracts. The role requires experience in the construction or repairs industry, and candidates should demonstrate strong communication skills and technical knowledge. This full-time position offers a salary of £30k per annum, with office-based hours from 8am to 5pm. Ideal for individuals who can adapt to changing demands and maintain high customer service standards.

Responsibilities

• Provide effective administrative support ensuring excellent service.
• Answer telephones and deal with enquiries.
• Process work orders accurately and in a timely manner.
• Monitor and update works using the company database.
• Assist with booking appointments and liaising with clients.
• Maintain computerized records of invoices produced.

Skills

Experience in construction or repairs industry

Good written and verbal communication skills

High level of technical knowledge

Flexibility to meet changing demands

Job description

Role: Repairs Admin

Location: Chigwell, IG6

Contract: Perm, full time

Salary: £30k per annum

Hours: 8am to 5pm, office based only

Role overview

To provide effective administrative support to the whole company on a day-to-day basis, ensuring excellent service is delivered in accordance with a variety of contracts. Having the ability to be flexible to meet changing demands and undertake various tasks in order to deliver a quality service. To always provide high levels of customer service to our clients and their residents.

Key duties

• Answer telephones, deal with enquiries, and see them through to conclusion.
• Process work orders accurately and in a timely manner, ensuring priority, targets and contract requirements are taken into account.
• Monitor, update & distribute works using the company database, ensuring orders are completed and targets are met.
• Assist with booking appointments for works (by phone or email). Monitor and book any subsequent appointments.
• Liaise with clients, sub-contractors and members of the public. Keep them informed and up to date with work progress or issues.
• Collate paperwork pertaining to completed orders through to invoice stage.
• Maintain computerised records of all invoices produced and ensure they are delivered to the relevant client department.
• Accurately reproduce and send test certificates.
• Accurately maintain filing systems.
• Partake in any other duty commensurate to the role.

Requirements for this role

• Experience in construction or repairs industry
• Good written and verbal communication skills.
• High level of technical knowledge (in context of repairing/maintenance contracts)
• Ability to be flexible and meet changing demands.

Apply or call Leah Seber at Build Recruitment for more info