Repair Services Associate I

Zebra-Technologies; Preston; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

25 days’ annual leave

Group Personal Pension Plan

Life Assurance

Income Protection

Sick Pay Scheme

Private Medical Insurance Cover

Cycle to Work Scheme

Employee Assistance Programme (EAP)

ZIP bonus scheme

Incentive Compensation

Job summary

Zebra Technologies UK is seeking a practical, detail-minded technician to diagnose, repair, and test customer products in a fast-paced service environment. You will document repairs, share updates with the team, and ensure quality while adhering to safety protocols.

No diploma required and no prior experience is necessary as full training will be provided; the role is based in our Preston office with 25 days annual leave and a comprehensive benefits package.

Qualifications

• No diploma required; basic math and reading/writing skills are needed.
• No prior experience required; training will be provided.
• Must follow safety protocols and maintain quality standards.

Responsibilities

• Assist in troubleshooting, repairing, and testing products to restore functionality.
• Inspect products for defects and perform post-repair tests.
• Document repair processes, findings, and parts used with accuracy.
• Communicate repair updates and timelines to customers and team.
• Collaborate with teammates to meet deadlines in a respectful environment.
• Follow safety protocols and report any safety concerns promptly.

Skills

Attention to Detail

Manual Dexterity

Basic Problem-Solving

Eagerness to Learn

Time Management

Teamwork

Education

No diploma required

Job description

Overview:At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.Come make an impact every day at Zebra.What We're Looking For:Performs basic tasks associated with servicing customer products, including diagnosing, repairing, and maintaining products, while ensuring customer satisfaction through high-quality service.Essential Duties/ResponsibilitiesAssist in troubleshooting, repairing, and testing products to restore functionality and ensure qualityInspect products for defects, perform post-repair functionality tests, and maintain equipment and toolsDocument repair processes, findings, and parts used, ensuring accurate and organized recordsCommunicate repair updates and timelines while handling products with care to maintain customer satisfactionCollaborate with team members to meet deadlines and achieve repair goals in a respectful and supportive environmentFollow safety protocols and promptly report any safety concerns or equipment issuesContribute to maintaining quality and consistency by adhering to repair procedures and standardsJob RequirementsEducation: No diploma required; Basic math and reading/writing skills are neededWork Experience: No prior experience required; training will be providedKey Skills and CompetenciesAttention to Detail: Ability to identify small issues and ensure repairs are completed accuratelyManual Dexterity: Comfortable working with tools and small parts to perform repairsBasic Problem-Solving Skills: Capability to follow step-by-step instructions to resolve technical issuesEagerness to Learn: Open to receiving training and feedback to improve skills and knowledgeTime Management: Ability to prioritize tasks and meet deadlines efficientlyTeamwork and Collaboration: Willingness to contribute to a positive team environmentPosition Specific InformationTravel Requirements: No travel requiredAble to Telework?: 5 days in officePersonal Protective Equipment (PPE) required: YesSafety Sensitive Role?: YesPhysical ActivityAscending or descending ladders, stairs, scaffolding, ramps, poles and the like : NeverWorking from heights such as roofs, ladders, or powered lifts: NeverMoving self in different positions to accomplish tasks in various environments including awkward or tight and confined spaces: NeverRemaining in a stationary position, often standing, or sitting for prolonged periods of time: ConstantlyStooping, kneeling, bending, crouching, reaching, pushing, or pulling: OccasionallyMoving about to accomplish tasks or moving from one worksite to another: OccasionallyAdjusting or moving objects up to 40 pounds in all directions: OccasionallyCommunicating with others to exchange information: FrequentlyRepeating motions that may include the wrists, hands, or fingers: ConstantlyOperating machinery or power tools: OccasionallyOperating motor vehicles, industrial vehicles, or heavy equipment: NeverAssessing the accuracy, neatness and thoroughness of the work assigned: ConstantlyEnvironmental ConditionsExposure to extreme temperatures (high or low): NeverOutdoor elements such as precipitation and wind: NeverNoisy environments: OccasionallyOther hazardous conditions such as vibrations, uneven ground surfaces or dust and fumes: NeverSmall or enclosed spaces: NeverNo adverse environmental conditions expected: NeverPhysical DemandsSedentary work that primarily involves sitting or standingLight work that includes moving objects up to 20 poundsMedium work that includes moving objects up to 50 poundsBenefits:25 days’ annual leave plus 8 bank holidaysGroup Personal Pension PlanLife AssuranceIncome ProtectionSick Pay SchemePrivate Medical Insurance CoverCycle to Work SchemeEmployee Assistance Programme (EAP)ZIP bonus schemeIncentive Compensation:In addition to base pay, Zebra offers this role the opportunity to earn a performance-based annual cash incentive, at a target equal to 3% of base pay, in accordance with the terms of the applicable incentive plan.Job Posting Statement:To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.AI Technology Statement:Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy .