Repair & Maintenance Technical Specialist

Thames Water Utilities Limited; Datchet; On-site; GBP 43,000 - 52,000; Full time

Job summary

A major UK water utility company is seeking a Repair & Maintenance Technical Specialist to provide expert technical support for water network repairs. Responsibilities include overseeing repairs, mentoring teams, and ensuring health and safety compliance. Applicants should possess a full UK driving licence and awareness of safety regulations. The role offers a competitive salary of up to £51,480 per annum, generous holiday entitlement, and various benefits.

Benefits

26 days holiday per year

Access to discounts and cashback

Generous Pension Scheme

Enhanced parental leave

Qualifications

• Experience in providing technical support for water network repairs.
• Ability to mentor and coach repair and maintenance teams.
• Knowledge of health and safety compliance.

Responsibilities

• Provide technical, problem-solving support for repairs.
• Oversee complex repairs on-site.
• Coach R&M teams to ensure efficient and safe work.
• Engage with customers and councils for timely service delivery.
• Conduct competency assessments of R&M teams.

Skills

Full UK driving licence

Asbestos awareness

COSHH awareness

Abrasive wheels training

Manual handling training

Confined Space awareness training

Job description

Job title Repair & Maintenance Technical Specialist Ref 42964 Division Asset Operations & Capital Delivery Location Datchet - SL4 6HW Contract type Permanent Full/Part-time Full-time Hours 45 hours per week Salary Offering a salary up to £51,480 per annum Job grade B Closing date 11/11/2025

We are looking for a Repair and Maintenance (R&M) Technical Specialist.

As a Repair and Maintenance (R&M) Technical Specialist, your role is to provide technical, problem-solving expert support both on-site and remotely to ensure quality repairs are undertaken on the water network.

You would be managing, coaching and developing Thames Water and contractors' Repair & Maintenance (R&M) teams, to repair and enhance the water network in the most timely and cost-effective manner, with health and safety being paramount in all decisions and repairs.

You would be part of a shift pattern of 1 in 4 weekends, 1 in 4 weeks on a late shift and 1 in 8 weeks on standby for an average of 45 hours per week. You receive an extra payment for this.

What you will be doing as a Repair & Maintenance Technical Specialist:

• Support the on-site delivery of repair and maintenance activities within SLA to achieve business and customer outcomes in the most timely, safe and cost-effective way.
• Oversee more complex repairs on-site, for example, deep excavations and provide on-site validation of permits to break ground.
• Your role will work with and coach repair and maintenance teams to deliver for customers in a right-first-time, effective way of working, always keeping a priority focus on health and safety.
• We will be recruiting Repair & Maintenance Technical Specialists across the Thames Valley.
• Provide technical support and expertise to help teams comply with health and safety through all aspects of the repair.
• Mentor and coach less experienced team members to develop their technical skills and ability to operate in a compliant, safe and effective manner.
• Engage with our customers and councils to get work delivered in a timely manner with minimal disruption.
• Work to reduce leakage and the number and length of service interruptions in your area and support our ability to ensure we are always ready to respond.
• Undertake competency assessments of the R&M teams to ensure H&S compliance, and quality of work and to support ongoing skills development.

Essential criteria for this role:

• Full UK driving licence.
• Service Avoidance L2.
• Asbestos and COSHH awareness.
• Desirable: Abrasive wheels, manual handling, and Confined Space awareness training.

What’s in it for you?

• Offering a salary up to £51,480 per annum.
• 26 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays).
• Benefits on Tap, access to discounts, cashback and instant vouchers.
• Generous Pension Scheme through AON.
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced Maternity Leave,26 weeks full pay and 13 weeks half pay!
• Ongoing performance development reviews to help you be your best and identify growth opportunities.

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process . If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support .

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.